Solutions Engineer (US)

Codility,
Remote

About The Position

Codility is seeking a technically confident Solutions Engineer to join their customer-facing team. This role involves partnering with engineering leaders and talent teams at large enterprise accounts to ensure effective implementation and maximize value from the Codility platform. While supporting sales conversations with technical expertise, the role also focuses on proactive post-purchase engagement to ensure customer integration, adoption, and long-term success. The Solutions Engineer will act as a trusted technical advisor, guiding customers on assessment configuration, integrations, and engineering hiring workflows, and collaborating with internal teams to advocate for customer needs.

Requirements

  • Genuine technical literacy - ability to read a code snippet, understand API functionality, and engage credibly with engineering stakeholders.
  • Minimum of 3+ years in a Solutions Engineering, Forward Deployed Engineering, Sales Engineering, Technical Account Management, Customer Engineering, Technical Consulting, or related customer-facing technical role within B2B SaaS.
  • Proven experience working with enterprise customers with complex, global stakeholder structures.
  • Comfortable discussing programming languages, developer workflows, integrations, and technical hiring scenarios with engineering leaders.
  • Able to lead technical discovery, understand customer requirements, and recommend practical solutions.
  • Strong analytical skills, with the ability to interpret usage data, assessment outcomes, and customer signals to identify opportunities for improvement.
  • Excellent written and verbal communication skills - ability to simplify technical concepts for varied audiences.
  • Highly organised, with strong time-management skills and the ability to manage multiple customer workstreams simultaneously.
  • Solutions-oriented, demonstrating ownership and proactive problem-solving.
  • Comfortable supporting both pre-sales and post-sales customer conversations where technical expertise is needed.

Nice To Haves

  • Hands-on experience with REST APIs, scripting, automation, integrations, or technical troubleshooting.
  • Some exposure to assessment design, technical hiring, skills validation, or IO psychology.

Responsibilities

  • Support technical sales conversations where needed, including discovery, demos, proof-of-concept discussions, technical validation, and implementation planning.
  • Act as a trusted technical advisor to customers - confident discussing programming concepts, assessment configuration, integrations, and engineering hiring workflows.
  • Proactively engage with strategic customers after purchase to help manage their integration of Codility and ensure they are set up for long-term success.
  • Co-design and configure technical assessments with customers, advising on task selection, language coverage, difficulty calibration, and role-appropriate benchmarking.
  • Lead technical workshops and enablement sessions with engineering, talent, and operations teams to drive adoption and improve customer confidence in the platform.
  • Review platform usage, assessment results, and customer data to identify risks, blockers, and opportunities for improvement.
  • Help customers understand whether their assessments are producing useful signal, and guide them toward more effective, scalable use of the platform.
  • Own routine technical conversations independently, involving Product, Engineering, or specialist internal teams when advanced scenarios arise.
  • Partner closely with Account Managers and Customer Success Managers on renewal strategy, expansion opportunities, and long-term account health from a technical perspective.
  • Ensure customers are well informed about new product releases, technical capabilities, and best practices.
  • Collaborate with Product and Engineering to advocate for customer needs, surface technical blockers, and track enhancements.
  • Stay close to how AI is changing software engineering and technical assessment, and help customers think through what this means for their hiring processes.
  • Serve as the technical voice of the customer internally, championing improvements across product, content, and customer experience.
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