Solutions Engineer, Private Networking & Transport

CommandLink

11d

About The Position

Command|Link is expanding beyond network aggregation and reselling to build and operate its own internet infrastructure, deploying our own Points of Presence (POPs), managing dark fiber, and delivering high-capacity connectivity services directly to mid-market and enterprise customers. This is a ground-floor opportunity to shape how Command|Link's internet services reach the world.

As a Solutions Engineer, Private Networking & Transport, you will be the technical face of this new practice. Drawing on deep expertise in carrier-grade networking, data center infrastructure, and cloud interconnect, you will guide customers and partners through complex connectivity decisions, from initial discovery through solution design and partner enablement.

Requirements

• Deep, hands-on expertise with DIA, point-to-point circuits, eVPN, dark fiber, VPLS, and burstable/dynamic bandwidth services and High-Capacity Networking
• Advanced knowledge of BGP and dynamic routing in carrier and enterprise environments.
• Practical experience with POP and data center infrastructure — space, power, equipment procurement, and construction/buildout processes.
• Experience designing DC-to-hyperscaler connectivity solutions.
• Familiarity with the competitive landscape and pricing in the market.
• Ability to guide mid-market and enterprise customers through complex engagement cycles from discovery through handoff.
• Confident delivering high-impact technical presentations, demos, and webinars to both technical and executive audiences.
• Passion for solving real business problems with tailored, infrastructure-led solutions.
• Disciplined approach to pipeline health and consistent customer engagement.
• Thrives in a fast-paced, high-growth environment with the ability to work cross-functionally with minimal supervision.
• Comfortable operating in a new practice area, helping to define how Command|Link Internet goes to market.

Responsibilities

• Own end-to-end technical solution design for high-capacity internet and connectivity services across the full sales cycle.
• Conduct in-depth technical discovery sessions to identify customer needs across DIA, point-to-point, EVPN, VPLS, dark fiber, and burstable/dynamic bandwidth services.
• Translate complex infrastructure requirements into clear, compelling proposals tailored to each customer's business and technical environment.
• Act as the trusted technical advisor for Channel Sales Executives, TSDs, channel partners, and direct enterprise customers.
• Design and position solutions leveraging Command|Link's owned POP and data center footprint, including DC-to-DC and DC-to-hyperscaler (AWS, Azure) interconnects.
• Apply expert knowledge of BGP routing, dynamic bandwidth, burstable services, and carrier ethernet to architect scalable, resilient solutions.
• Design POP and DC infrastructure requirements, including space, power, and equipment selection to support customer deployments.
• Maintain fluency in market trends, competitive pricing, and evolving technology across all relevant service categories.
• Lead webinars, technical seminars, and hands-on workshops for partners, TSDs, and customers to drive adoption of Command|Link Internet services.
• Develop and deliver compelling demonstrations that articulate the value of Command|Link's owned infrastructure versus traditional reseller models.
• Build and maintain strong relationships with channel partners, equipping them to confidently position and sell Command|Link Internet.
• Contribute to early-stage product management by feeding market intelligence and customer feedback into product development roadmaps.
• Partner closely with Product, Sales, and Engineering teams to refine service offerings and respond to evolving market demands.
• Proactively manage your technical opportunity funnel in coordination with assigned Channel Directors.
• Provide internal education and training, serving as a subject matter expert on internet infrastructure services across the organization.

Benefits

• Generous Medical, Dental, and Vision coverage for full-time employees
• Flexible time off
• 401k to help you save for the future
• Fun events at cool locations
• Free DoorDash lunches on Fridays
• Employee referral bonuses to encourage the addition of great new people to the team

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed