Solutions Engineer, Platform Experiences

Roku • Santa Monica, CA

10h • Hybrid

About The Position

The Solutions Engineer for Platform Experiences is responsible for designing, scoping, and implementing technical solutions for experiences that delight users, showcase platform capabilities at industry-defining moments, and create unique monetization opportunities. This role works closely with Product, Ad Ops, and Engineering to build custom solutions from initial design through launch and post-launch optimization.

Requirements

• 5–10 years of experience in AdTech/MarTech at a leading publisher, DSP, SSP, ad network, or agency, preferably in a Solutions, Integrations, or Professional Services Engineering role.
• 1–3 years of experience with data visualization tools such as Looker, Datadog, Tableau, or similar, including the ability to develop custom dashboards, looks, and views.
• Hands-on experience with SQL, Hive, or another database technology is required.
• Comprehension and hands-on experience trafficking digital video and other formats, including VAST and VMAP.
• A strong track record of providing technical support for external and internal stakeholders, particularly while overseeing complex integrations.
• The ability to communicate concisely and effectively, both verbally and in writing, with audiences such as Product, Engineering, Operations, and Sales.
• An analytical mindset; project-management orientation; and a deadline-driven, process-oriented, and solutions-focused approach to work.
• Experience partnering with Engineering teams to triage and resolve issues quickly and efficiently.
• A minimum of a bachelor's degree, preferably in Engineering, Computer Science, or a related technical field or equivalent work experience.

Responsibilities

• Work to create experiences that highlight Roku's unique market position as an OEM, an entertainment platform, and a TV OS
• Meet regularly with Product and Engineering to design and implement custom products within our ad tech stack.
• Collaborate with QA Engineering teams to create and maintain regression test cases for new and existing products
• Test new and existing products, providing feedback to Engineering on design and implementation
• Troubleshoot product issues, identify root causes, and escalate to Engineering teams when needed.
• Write clear documentation and define detailed specifications for new products and features.
• Review existing workflows and identify opportunities to improve efficiency, quality, and scalability
• Pioneer experimental features that expand Roku's value proposition beyond content delivery, exploring new ways the platform can integrate into users' daily lives

Benefits

• global access to mental health and financial wellness support and resources
• healthcare (medical, dental, and vision)
• life, accident, disability
• commuter
• retirement options (401(k)/pension)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level