Solutions Engineer, Platform Experiences
About The Position
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers. About The Team We are Roku’s Solutions Engineering team supporting Roku’s video and display advertising business. Our team partners closely with Product, Engineering, and Ad Ops to design, implement, and support the technical solutions that power Roku’s advertising offerings. About The Role The Solutions Engineer for Platform Experiences is responsible for designing, scoping, and implementing technical solutions for experiences that delight users, showcase platform capabilities at industry-defining moments, and create unique monetization opportunities. This role works closely with Product, Ad Ops, and Engineering to build custom solutions from initial design through launch and post-launch optimization.
Requirements
- 5–10 years of experience in AdTech/MarTech at a leading publisher, DSP, SSP, ad network, or agency, preferably in a Solutions, Integrations, or Professional Services Engineering role.
- 1–3 years of experience with data visualization tools such as Looker, Datadog, Tableau, or similar, including the ability to develop custom dashboards, looks, and views. Hands-on experience with SQL, Hive, or another database technology is required.
- Comprehension and hands-on experience trafficking digital video and other formats, including VAST and VMAP.
- A strong track record of providing technical support for external and internal stakeholders, particularly while overseeing complex integrations.
- The ability to communicate concisely and effectively, both verbally and in writing, with audiences such as Product, Engineering, Operations, and Sales.
- An analytical mindset; project-management orientation; and a deadline-driven, process-oriented, and solutions-focused approach to work.
- Experience partnering with Engineering teams to triage and resolve issues quickly and efficiently.
- A minimum of a bachelor's degree, preferably in Engineering, Computer Science, or a related technical field or equivalent work experience.
Responsibilities
- Work to create experiences that highlight Roku's unique market position as an OEM, an entertainment platform, and a TV OS
- Meet regularly with Product and Engineering to design and implement custom products within our ad tech stack.
- Collaborate with QA Engineering teams to create and maintain regression test cases for new and existing products
- Test new and existing products, providing feedback to Engineering on design and implementation
- Troubleshoot product issues, identify root causes, and escalate to Engineering teams when needed.
- Write clear documentation and define detailed specifications for new products and features.
- Review existing workflows and identify opportunities to improve efficiency, quality, and scalability
- Pioneer experimental features that expand Roku's value proposition beyond content delivery, exploring new ways the platform can integrate into users' daily lives
Benefits
- global access to mental health and financial wellness support and resources
- healthcare (medical, dental, and vision)
- life, accident, disability
- commuter
- retirement options (401(k)/pension)
- time off, in accordance with local leave policies and other personal needs
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What This Job Offers
Job Type
Full-time
Career Level
Senior
