Solutions Engineer, Mid-Market

1Password

4d • $100,000 - $140,000 • Remote

About The Position

As a Solutions Engineer supporting our Mid-Market business, you’ll serve as a strategic technical advisor to customers and Account Executives throughout the sales cycle. You’ll lead discovery, deliver tailored demonstrations, translate complex technical concepts into clear business value, and shape solutions that address customer goals and requirements. Your work will help organizations protect access to the systems and information they rely on.

Reporting into the Manager, Solutions Engineering, this is a remote role based in the United States, aligned to the Mountain or Pacific time zone.

Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.

Note: All go-to market roles will have an in-person onboarding in Toronto.

Requirements

• 4+ years of experience in customer-facing technical sales, solutions engineering, or a similar role in a Business-to-Business (B2B) environment.
• Experience supporting complex sales cycles for cybersecurity, identity security, or Software as a Service (SaaS) solutions.
• Working knowledge of identity security concepts, including Privileged Access Management (PAM), Identity Governance and Administration (IGA), and related technologies.
• Ability to translate technical concepts into clear, compelling guidance for both technical and non-technical audiences.
• Strong presentation, communication, relationship-building, and cross-functional collaboration skills.
• Ability to manage multiple opportunities with autonomy, adapt to changing customer requirements, and maintain quality while meeting deadlines.

Nice To Haves

• Experience with structured sales methodologies such as Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC) is preferred.
• Familiarity with security and developer technologies such as System for Cross-domain Identity Management (SCIM), Command-Line Interface (CLI), Security Assertion Markup Language (SAML), Single Sign-On (SSO), OAuth, Active Directory (AD), Application Programming Interfaces (APIs), Secure Shell (SSH), and Artificial Intelligence (AI), including Model Context Protocol (MCP), is helpful.

Responsibilities

• Serve as a primary technical advisor within the Go-To-Market (GTM) organization.
• Lead discovery, technical qualification, tailored demonstrations, and solution design for Mid-Market customers.
• Recommend technical solutions that align with customer use cases, business goals, requirements, and decision criteria.
• Define technical success criteria and help drive alignment among customer stakeholders throughout the sales process.
• Coach Account Executives on product capabilities and customer-specific messaging.
• Educate customers on the 1Password product suite while collaborating with Product, Marketing, Sales Enablement, and Support.
• Share knowledge and mentor teammates to strengthen technical and communication capabilities across the Solutions Engineering team.

Benefits

• Competitive health benefits
• Generous PTO policy
• RSU program for most employees
• Retirement matching program
• Free 1Password account
• Paid volunteer days
• Peer-to-peer recognition through Bonusly
• Remote-first work environment
• Maternity and parental leave top-up programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed