Leader, Solutions Engineer

Cisco

2d•Hybrid

About The Position

As an SE Leader, you will serve as a strategic partner to the business, driving technical vision and customer success. You will be responsible for leading a high-performing team that bridges the gap between complex technology solutions and customer business outcomes. Your focus will be on delivering measurable value, fostering a culture of innovation, and ensuring your team is prepared to navigate the evolving landscape of AI and digital transformation. You will act as a trusted technical executive advisor, ensuring that Cisco’s portfolio is effectively positioned to meet the needs of our customers and partners.

Requirements

10+ Years of Industry Experience
Deep expertise in Cisco technologies and a strong understanding of cross-architecture solutions, with the ability to guide and mentor SEs through complex digital transformations.
Exceptional ability to build and maintain strong relationships, both internally with Client Directors, Account Executives, Customer Experience leaders, and other Cisco stakeholders as well as externally with customer technical and business decision-makers.

Nice To Haves

A proven leader with significant experience managing, coaching, and developing high-performing technical sales or solutions engineering team or a high performing Solutions Engineer ready to take the next step in your career in a leadership role.
A strategic problem solver who can translate business requirements into actionable technical strategies for your team and align their efforts with Cisco’s portfolio.
Demonstrated experience in consultative selling, including guiding teams in developing integrated account/market plans and leading cross-functional engagements.
Excellent communication and presentation skills, with the ability to inspire, motivate, and provide clear direction to your team.
Experience leading teams supporting large, complex global accounts
Advanced understanding of inter-networking industry trends, including new products and solutions
Advanced understanding of competitive product and solution landscape and can articulate trade-offs between Cisco and competitor products

Responsibilities

Utilize performance metrics and KPIs to refine team capacity, capability, and adoption signals, ensuring alignment with Cisco’s strategic objectives.
Guide the team across the full customer lifecycle—Land, Adopt, Expand, and Renew—to drive recurring revenue and platform success.
Leverage internal and external networks, including Engineering, Architectures, CX, Partners, and Marketing, to deliver differentiated solutions.
Use market intelligence and installed-base insights to pursue high-value opportunities and articulate Cisco’s platform value with urgency.
Identify skill gaps using data-driven insights to create targeted development plans that ensure team readiness and long-term succession.
Invest in the professional growth of your team by strengthening their technical depth, communication, and executive interaction skills.
Cultivate a diverse environment where every voice is valued, enabling collaboration and experimentation while protecting time for continuous learning.
Proactively deepen your own leadership and technical expertise, embracing AI-driven evolution and applying feedback to maintain effectiveness.
Communicate a clear technical vision that builds confidence and alignment across Cisco’s portfolios.
Model a growth mindset, adapting quickly to market and business changes while ensuring your team remains technically strong and prepared for the future.
Embody Cisco’s Guiding Principles, driving efficiency and business impact while actively strengthening the #CiscoSE community.
Provide technical direction and business guidance to the Premium Sales team.
Drive revenue through account planning, resource planning and allocation.
Actively develop and maintain a team of high-performing Solution Engineers.
Continually seek innovative methods for improving team performance.
Help meet team revenue goals by driving innovative technical programs and leading day to day account-level activities.
Facilitate the critical issue of post-sales customer satisfaction issues.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)
performance-based incentive pay (for sales roles)