Senior Solutions Delivery Manager

Bass Pro Shops • Springfield, MO

1d • Onsite

About The Position

The Senior Solutions Delivery Manager is responsible for delivering projects on time, on budget, and with quality, based on the most current project baseline. This role defines and drives engineering vision and technical strategy aligned with business goals, guides architecture decisions, technology stack evolution, and system scalability. The manager ensures engineering solutions meet standards for performance, security, reliability, and maintainability, and that production systems meet Service Level Agreement/uptime commitments. Responsibilities include overseeing incident management, root cause analysis, and post-mortems, driving improvements in CI/CD, testing, observability, and release processes, and promoting DevOps, automation, and reliability best practices. The role involves close partnership with Product Management, Architecture, QA, Security, UX, and Operations to translate business requirements into executable technical plans. Communication of trade-offs, timelines, and risks to stakeholders and leadership is crucial, as is enforcing engineering standards, coding practices, and design reviews, and ensuring compliance with security, privacy, and regulatory requirements. Vendor relationships and third-party integrations are managed where applicable. The manager partners with Project Managers to provide direction on Plan-Build-Run steps for high-quality deliverables and ensures appropriate variances are created, facilitating the transition from Build to Run/Support teams. This role involves setting clear expectations, holding individuals accountable, motivating and challenging the team, and providing recognition and feedback to direct reports. Identifying gaps, areas of opportunity, eliminating single points of failure on critical systems, and identifying training needs are key. A succession plan to mentor and grow direct reports is essential, fostering an environment where individuals are challenged to step up and become leaders. Resource allocation in the Project Management Tool, including commitments and timely response to requests, is required to meet allocation goals. The manager partners with Business Relations Managers to influence realistic expectations on project scope and schedule based on internal capacity and collaborates with IT peers to resolve resource issues and communicate with senior management and business stakeholders. Bi-weekly project execution meetings are conducted to provide senior management with updates on the entire line of business portfolio. Ensuring appropriate Production Install Requests (PIR’s) are complete and of required quality for implementing new projects into production is also a responsibility. This position will supervise approximately 5 junior developers.

Requirements

• Bachelor’s degree or equivalent in Computer Science, Computer Information Systems, or a related field
• 8 years (96 months) related experience
• 24 months of experience with Leveraging modern technologies, including Java, J2EE, microservices, Spring Boot, WCS, GCP, Kubernetes, Jenkins, Docker, ReactJS, MongoDB, Kafka, Oracle, Redis, DevOps tooling, and Generative AI
• 24 months of experience Leading cross-functional teams to deliver high-performance, scalable, secure, and cloud-optimized solutions
• 24 months of experience Modernizing legacy systems, driving API-first digital transformation, and optimizing cloud infrastructure
• 24 months of experience Collaborating with senior-level stakeholders to define architecture roadmaps and deliver digital programs aligned with business strategy
• 24 months of experience Implementing AI-driven use cases, including recommendation engines, predictive analytics, and automation frameworks
• Background check and drug test required

Nice To Haves

• Experience gained concurrently for the listed requirements.

Responsibilities

• Delivering projects on time, on budget, with quality based on the most current project baseline.
• Define and drive engineering vision and technical strategy aligned with business goals.
• Guide architecture decisions, technology stack evolution, and system scalability.
• Ensure engineering solutions meet standards for performance, security, reliability, and maintainability.
• Ensure production systems meet Service Level Agreement/uptime commitments.
• Oversee incident management, root cause analysis, and post-mortems.
• Drive improvements in CI/CD, testing, observability, and release processes.
• Promote DevOps, automation, and reliability best practices.
• Partner closely with Product Management, Architecture, QA, Security, UX, and Operations.
• Translate business requirements into executable technical plans.
• Communicate trade-offs, timelines, and risks to stakeholders and leadership.
• Enforce engineering standards, coding practices, and design reviews.
• Ensure compliance with security, privacy, and regulatory requirements.
• Manage vendor relationships and third-party integrations where applicable.
• Partner with Project Managers to provide direction as to what Plan-Build-Run steps will be required to ensure high-quality deliverables and ensure the appropriate variances are created.
• Transition from the Build team to the Run/Support team.
• Set clear expectations, hold people accountable, keep the team motivated and challenged, and provide appropriate recognition and feedback to direct reports.
• Identify gaps and areas of opportunity, eliminate single point of failure on critical systems, and identify training needs.
• Create a succession plan to mentor and grow direct reports and foster an environment where people are challenged to step up and become leaders.
• Perform resource allocation in Project Management Tool – resource commitments, respond to resource requests on a timely manner, review and approve time on a timely basis to ensure our allocation goals (for strategic and small projects) are on track, perform appropriate corrective actions (performance, schedule) to avoid over-allocation.
• Partner with Business Relations Managers to influence our business partners to set realistic expectations on project scope and schedule based on our internal capacity.
• Collaborate with IT peers to resolve resource issues and communication to Sr. Management and business.
• Conduct bi-weekly (monthly minimum) project execution meetings to provide Sr. Management with project updates of the entire line of business portfolio.
• Ensure the appropriate Production Install Requests (PIR’s) are complete and have the required quality to implement new projects into production.

Benefits

• Discounts on retail merchandise
• Discounts on our restaurants
• Discounts on world-class resorts and conservation attractions
• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Senior