Solutions Consultant - AI & Recruitment Technology

Career Now Brands • Royal Oak, MI

5d

About The Position

Career Now Brands is seeking an experienced Solutions Consultant to help clients understand, adopt, and launch AI-driven recruitment solutions. The role works closely with Sales, Product, and Engineering, translating customer business goals into solution designs and coordinated projects. It spans sales consultation, solution design, project management, and product strategy, and reports to the SVP of Product.

The consultant works with prospective and existing clients to understand recruitment workflows, identify opportunities to apply AI and automation, and guide the configuration and rollout of AI capabilities. The role owns KPIs related to client satisfaction, usage, growth, and cost-to-serve. As the AI platform and client adoption mature, the position is expected to evolve toward Product Manager or Product Strategy work.

Requirements

• 3–7+ years of experience in one or more of the following: Solutions Consulting, Sales Engineering, Technical Consulting, Product Operations, or Implementation.
• Strong understanding of SaaS, APIs, integrations, and modern technology stacks.
• Experience working with AI, automation, or workflow technology, hands-on or consultative, with demonstrated results.
• Comfortable in client-facing, executive-level conversations.
• Ability to translate technical concepts into business value.
• Strong organizational and communication skills.
• Comfortable operating in ambiguous and fast-moving environments.

Nice To Haves

• Experience in recruiting technology, HR tech, or marketing technology.
• Exposure to ATS platforms, CRMs, or candidate engagement tools.
• Prior product management or roadmap-influencing experience.
• Familiarity with Agile or other lightweight project management methodologies.

Responsibilities

• Partner with Sales on discovery and solutioning calls with prospective clients.
• Understand clients’ desired outcomes and business goals.
• Identify industry trends and translate them into insights that inform product development.
• Translate client needs into actionable projects with clear, measurable timelines.
• Ask structured questions about recruiting workflows, ATS/CRM and technology stacks, candidate engagement challenges, and volume, velocity, and quality constraints.
• Act as a trusted technical advisor during the sales cycle.
• Design high-level client AI strategies using capabilities such as qualification, scheduling, routing, onboarding, and retention support.
• Recommend solution architectures that balance speed, impact, and operational feasibility.
• Create solution outlines, implementation approaches, and phased rollout plans.
• Help clients understand how AI fits into their broader recruiting and hiring strategy.
• Coordinate AI launches and configurations, including requirements gathering, configuration planning, timeline coordination, testing and validation, and launch readiness.
• Ensure smooth handoffs between Sales, Engineering, Product, and Client Success.
• Track risks, dependencies, and open questions during implementation and onboarding.
• Translate business and recruiting challenges into practical AI-powered solutions.
• Build business cases, small prototypes, and product vision statements.
• Confirm requirements and move them into the backlog.
• Lead discussions between business and technical stakeholders to ensure the vision is understood.
• Work with third-party vendors and technology partners to gather requirements, coordinate technical setup and integrations, and keep implementations moving.
• Assist with vendor evaluations, agreements, and integration planning, and help ensure integrations align with client needs and internal standards.
• Engage Engineering, Data, and Product teams to support technical analysis, validate feasibility, and influence roadmap priorities based on client needs.
• Translate client feedback and field learnings into actionable product insights.
• Contribute to internal documentation, playbooks, and best practices.

Benefits

• Competitive salary and benefits package.
• Opportunity to work on challenging and impactful projects.
• Collaborative and supportive work environment.
• Opportunity to learn and grow skills in a rapidly evolving field.
• Opportunity to be part of a company that values data-driven decision-making.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed