Solutions Consultant

GoTo • Lumberton Township, NJ

1d • $107,100 - $144,900 • Remote

About The Position

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you’ll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo’s future. Where you’ll work: Guatemala, Supporting North America.

Requirements

• A passion for clear and effective communication. You can build trust and rapport with customers through various channels (email, phone, video, or in-person), establishing yourself as a knowledgeable and reliable partner.
• Experience in a technical sales or support role. You enjoy guiding customers through product demonstrations, clarifying technical concepts, and supporting a collaborative sales process with multiple stakeholders.
• A foundation in (or a strong curiosity to learn about) modern SaaS solutions. This could include areas like collaboration, UCaaS, identity/security, telecom management, hardware, and networking concepts. We value continuous learning and will support your growth.
• Effective written communication and a commitment to accuracy. You'll use these skills to help develop clear responses for proposals (RFP/RFI), create reusable documentation, and share knowledge across the team.
• A collaborative and proactive spirit. You are someone who enjoys documenting what you learn, helping your teammates succeed, and staying informed about new technologies and industry trends

Responsibilities

• Partner closely with Account Managers and new-business sellers to shape technical sales strategies and support the team in achieving quota goals across GoTo’s Work-from-Anywhere portfolio
• Serve as the technical point of contact throughout the sales cycle, including delivering demos and handling technical discovery and Q&A
• Present customer-facing value narratives using structured demo and messaging approaches (e.g., Tell-Show-Tell), tailoring demonstrations to customer use cases to improve win rates
• Support the completion of RFP/RFI responses by contributing accurate, up-to-date content and helping maintain a strong response library/system
• Document and share best practices, demo strategies, and custom configurations with the Solutions Consulting team, while tracking activities and maintaining strong CRM hygiene (e.g., SFDC)

Benefits

• Comprehensive health benefits
• life and disability insurance
• fertility and family-forming support programs
• Paid holidays
• volunteer time off
• quarterly self-care days
• no meeting days
• Tuition and reading reimbursement programs
• Thrive Global Wellness Program
• Confidential Employee Assistance Program (EAP)
• Employee Resource Groups (ERGs)
• GoTo Gives
• charitable matching program
• Generous paid time off
• access to instructor-led and on-demand learning and development programs
• a wellness app
• one-on-one wellness coaching
• Employee-led communities and programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed