Solutions Consultant – Physical Security and Resilience Solutions

Motorola Solutions • Chicago, IL

22h • $120,000 - $140,000

About The Position

Motorola Solutions is building talent pipelines for future hiring demands. This Solutions Consultant role is within the Noggin Pre-Sales team, which specializes in integrated resilience management technology, offering a cloud-based platform for operational resilience, physical security incident management, business continuity, crisis incident management, emergency management, and safety operations. The Pre-Sales team acts as a link between an organization's business objectives and the technological implementation of solutions, working closely with Sales, Product, Engineering, Professional Services, and Customer Success, and assisting with implementations as needed. The core purpose of the Solutions Consultant is to understand a customer's specific business and technical needs, then translate, architect, and articulate these into a viable, compelling, and clear blueprint for a technological solution. This involves a deep understanding of business processes, workflows, and pain points to define the 'what' and 'why' of a solution, ensuring it is not just technically sound but also functionally robust and user-centric.

Requirements

• A minimum of 5 years of commercial experience in business with a proven track record in roles such as practitioner in a related business, business analysis or solution architecture
• Deep understanding of the business processes, challenges, and regulatory requirements of the industry that Noggin offers software solutions in (physical security management, crisis/emergency management, business continuity management, risk management)
• Demonstrable experience in leading or performing a significant role in the successful delivery of complex, large-scale technology projects, including experience with the full project lifecycle, from requirements gathering to deployment and post-implementation support.
• A history of working closely with a diverse range of stakeholders, including business users, project managers, technical teams, and executive leadership.
• Has diversity of experience, expertise and knowledge across many solutions, technologies and facets of information technology.
• Bachelor's degree with 2+ years experience in one of the following: technical solutions selling, sales engineering, marketing or product management OR 4+ years experience in one of the following: technical solutions selling, sales engineering, marketing or product management

Responsibilities

• Uncover business and functional requirements, engaging various stakeholders, to elicit detailed information about their current processes, challenges, and desired future state.
• Qualify the opportunity in collaboration with the sales executive, to help determine if our solutions are a genuine fit for the customer's needs.
• Tailor the solution to address the unique requirements uncovered during discovery.
• Craft compelling demonstrations and assist Solutions Consultant to create and present customized product demonstrations that showcase how the solution will solve the prospect's specific problems.
• Address functional and technical objections, providing detailed and reassuring answers.
• Conduct functional and technical workshops, lead deep-dive sessions with the prospect's team to discuss the solution's architecture, implementation, and ongoing management in detail.
• Build trust and confidence with a deep understanding of both our product and solution within the customer's context, to help close the deal.
• Define the Scope of Work, providing the customer contextual details that resonate with the customer’s solution expectations, ensuring accuracy and clarity.
• Support handing over the solution to the implementation team for a seamless transition for the new customer.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees