Solutions Configuration Analyst

eClerx • Austin, TX

4d • $140,000 - $145,000

About The Position

The Solutions Configuration Analyst designs, configures, and validates enterprise product solutions and the SKU-level bills of materials (BOMs) behind them for end customers. The role begins by understanding each client’s environment—including procurement systems, product catalogs, CPQ/ERP stack, and technical standards—to ensure configurations are compatible, compliant, and orderable the first time.

The analyst discovers client infrastructure, standards, approved vendors, deployment requirements, systems landscape, catalog and pricing structures, contract terms, and technical requirements. They translate these requirements into validated configurations, build multi-level BOMs and bundles, and configure and maintain solutions in CPQ and ERP tools. The role also includes pre-quote validation, managing configuration changes through the order lifecycle, documenting decisions, and collaborating with sales, solution architects, supply chain, and vendor/OEM teams.

This is a six-month fixed-term employee position with possible extension and benefits, located in Austin, Texas. The target base salary in the United States is $140,000–$145,000. eClerx provides productized services combining people, technology, and domain expertise, including business process management, automation, and analytics services for enterprises.

Requirements

• 3–6 years of experience in solutions configuration, sales engineering support, technical pre-sales, or product/configuration data for enterprise products.
• Working knowledge of enterprise IT product families such as compute, storage, networking, or software licensing, or an equivalent enterprise product domain.
• Hands-on experience with CPQ and/or ERP systems, such as Salesforce CPQ, SAP, Oracle, or vendor quoting tools.
• Strong understanding of BOM structures, SKU hierarchies, and bundling/attach logic.
• Ability to learn client systems and environments quickly and document them clearly.
• Advanced Excel skills and comfort with bulk-load and integration formats.
• Technical depth combined with client-facing communication.
• Systems thinking and compatibility validation skills.
• Precision and process discipline.
• Ownership of configuration accuracy through to order.

Nice To Haves

• SQL or scripting experience for validation and automation.
• Experience supporting enterprise accounts with contract-specific catalogs.
• Consulting or managed-services delivery background.

Responsibilities

• Review client infrastructure, standards, approved vendor lists, and deployment requirements before configuring solutions.
• Understand client systems, including CPQ, ERP, procurement portals, product catalogs, pricing structures, and contract or agreement terms.
• Capture technical requirements such as performance, capacity, compatibility, security, regional constraints, and compliance requirements.
• Produce a client profile and configuration requirements document before build begins.
• Translate requirements into validated configurations covering base systems, options, components, software and licensing, support, and services SKUs.
• Build multi-level BOMs and bundles with correct attach rules, dependencies, and exclusions.
• Validate compatibility, firmware and software interoperability, and product lifecycle status, including EOL/EOS.
• Align configurations with contract pricing, customer-specific SKUs, and regional availability.
• Configure and maintain solutions in CPQ and ERP tools, and load and reconcile BOM data in client-specific formats.
• Maintain configuration rules, templates, and reusable reference builds.
• Manage change requests, revisions, and substitutions through the order lifecycle.
• Run pre-quote validation to identify invalid, incomplete, or non-orderable configurations.
• Collaborate with sales, solution architects, supply chain, and vendor/OEM teams to resolve exceptions.
• Document decisions and maintain audit trails.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed