Solutions Center Physician Benefits Consultant

Intermountain Health • Greenville, SC

3d • $31 - $48 • Onsite

About The Position

The Solutions Center Physician Benefits Consultant serves as a specialized benefits expert supporting physicians and physician residents at Intermountain Health. This role delivers benefits orientations, provides one-on-one consultations, and serves as a primary point of contact for complex benefits inquiries, ensuring a high-quality, consultative service experience. The Consultant also contributes to process improvement initiatives, supports team capability through training and knowledge sharing, and partners with key stakeholders to ensure accurate, compliant, and consistent benefits administration. This position requires onsite orientations with new Physician Residents annually. Therefore, we require that you live within 50 miles of the Intermountain Medical Center in Murray, UT.

Requirements

• Minimum Functional human resources experience in either employee relations, compensation/benefit administration, training/development, learning, or employment/recruiting
• Strong understanding of human resources, or similar field of work, principles, practices, laws and regulations
• Working knowledge of the healthcare industry, role, and terminology
• Experience coaching and training others in the use of enterprise software or service management systems
• Demonstrated project management skills
• Interact with others requiring employee to verbally communicate as well as hear and understand spoken information
• Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment

Nice To Haves

• Experience supporting high-touch employee populations and managing complex or escalated HR or benefits cases
• 3-5 years of experience in benefits administration, HR operations, or HR service center environments
• Experience providing consultative HR or benefits support in a customer-facing environment
• Intermediate to advanced proficiency in Workday or similar HRIS platforms, including execution of complex benefits transactions, workflow management, and issue resolution
• Experience utilizing case management platforms (e.g., ServiceNow, Service Matters) to manage, document, and resolve employee inquiries with accuracy and timeliness
• Experience delivering presentations, orientations, or training sessions to professional or clinical audiences
• Bachelor's degree obtained through an accredited institution and three (3) years of work experience in Human Resources or Five years of work experience. Degree must be obtained through an accredited institution. Education is verified.
• PHR or SPHR certification
• Knowledge of HR systems, database applications, talent management systems, and file scanning applications
• Human Resources experience in a healthcare setting

Responsibilities

• Provide expert guidance on employee benefit programs, including health, retirement, and life event processing, ensuring accurate and compliant administration
• Deliver benefits orientations and presentations to physicians and residents, translating complex information into clear, actionable guidance
• Provide high-touch support for physicians and residents through one-on-one provider consultations that exemplify strong customer service
• Lead and contribute to projects and process improvement initiatives, supporting the design, implementation, and ongoing optimization of benefits workflows and service delivery models
• Serve as a subject matter expert and resource for team members, providing training, coaching, and guidance on systems, processes, and benefits knowledge to enhance team capability and performance
• Maintain strict confidentiality and accuracy when managing sensitive HR and benefits data, ensuring compliance with organizational policies and applicable regulations

Benefits

• Comprehensive benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
• PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level