Solutions Architect

Proton.ai • Boston, MA

1d • Hybrid

About The Position

Solutions Architect Cambridge, MA | Hybrid (Mon, Wed, Thu in-office) Reports to: Head of Customer Experience About Proton.ai Proton.ai builds AI-native software for the distribution industry — an $8 trillion market that tech forgot. We're not bolting AI onto legacy software. It's in every product from day one. We've built an AI-powered CRM that distributors actually use, and we're expanding fast. 120%+ NDR, 93% logo retention, $20M Series A from Felicis and Battery Ventures, and a 70-person team in Cambridge. If you want to work on hard problems in a market where AI genuinely changes how businesses operate, this is it.

Requirements

• 4+ years in a Solutions Architect, Sales Engineer, or technical pre-sales role at a SaaS company
• Comfortable with API integrations, data modeling, and explaining technical concepts to non-technical buyers
• You've used AI tools — specifically Claude or comparable models — as a real part of your workflow. You have a specific, concrete answer when asked how.
• Low ego, high ownership. You'll be early in building this function and that means figuring things out as you go.

Nice To Haves

• Experience working with ERP or distribution systems is a plus, but intellectual curiosity about operations matters more
• Strong communicator who can run a discovery call, build a compelling demo, and write a clear solution brief

Responsibilities

• Partner with Sales to understand prospect needs and design solutions that map Proton's capabilities to their business workflows
• Build and present technical proposals, workflow diagrams, and architecture recommendations tailored to each customer's operations
• Lead discovery sessions with prospects and customers to surface integration requirements, data flows, and operational constraints
• Own solution design through the sales cycle, then hand off cleanly to Implementation with full context
• Collaborate with Product and Engineering to communicate patterns you're seeing in the field and influence the roadmap
• Serve as a trusted technical voice for customers post-launch when new use cases emerge

Benefits

• Base salary: $160,000 – $200,000 + equity
• Unlimited PTO + 10 company holidays
• 401(k) with 3% employer contribution
• Medical, dental, and vision coverage
• 12 weeks paid parental leave
• Professional Growth Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed