Solutions Architect

NorthMark Strategies • Dallas, TX

9d

About The Position

NMC² is seeking a Solutions Architect to serve our most strategic HPC and cloud customers. You will be a trusted technical advisor, helping clients design, deploy, and scale compute-intensive workloads — from large-scale AI/ML training and inference to advanced scientific simulations and data-driven research. You will sit at the intersection of engineering, sales, and product — acting as the voice of the customer internally and the face of NMC²’s technical capability externally. This is a high-impact role for someone who thrives on solving hard problems and building lasting partnerships.

Requirements

• 5+ years in roles such as Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud and HPC environments.
• Proficiency with Infrastructure as Code tools such as Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU and HPC computing, including ML training, inference workloads, and relevant stacks (e.g. CUDA, OpenCL, MPI).
• A customer-first mindset with a proven ability to build trust and foster long-term technical relationships.
• The ability to explain complex technical concepts clearly to both technical and non-technical audiences.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice To Haves

• Hands-on experience with HPC and ML orchestration frameworks (e.g. Slurm, Kubeflow, MPI).
• Experience with deep learning frameworks such as PyTorch or TensorFlow.
• Familiarity with tools and services from major cloud providers (AWS, Azure, GCP) and hardware vendors like NVIDIA.
• Strong project management skills with the ability to prioritise and deliver across multiple accounts.
• Experience mentoring technical teams and contributing to team growth.
• A track record of stakeholder negotiation and cross-functional collaboration.

Responsibilities

• Serve as the primary technical point of contact for key and strategic customers, troubleshooting complex HPC, cloud, and AI/ML challenges.
• Guide customers in optimising compute performance for ML training, inference, and simulation workloads, ensuring seamless integration and scalability on the NMC² platform.
• Partner with the sales team to identify growth opportunities, promote new platform capabilities, and deliver compelling technical presentations and demos.
• Act as a bridge between customers and the NMC² product team — relaying feedback, surfacing feature requests, and ensuring the roadmap reflects real customer needs.
• Engage with internal and external stakeholders to negotiate solutions, drive alignment, and remove blockers for strategic accounts.
• Contribute to the development of technical documentation, reference architectures, and best practice guides for the NMC² ecosystem.

Benefits

• Company-Paid Lunch Stipend: Lunch is provided via GrubHub
• Company-Paid Benefits: 100% Employer-Paid Medical in our High Deductible Health Plan, Dental and Vision benefits for employees and their families, 16 weeks of Paid Parental Leave, Employee Assistance Program, Life insurance, Short-Term Disability and Long-Term Disability
• 401(k): Company will match 100% of your contributions up to 6%
• Optional Employee-Paid Benefits: Medical insurance in our PPO plan and a variety of other benefits such as Health Savings Accounts (with Company Contribution!), Flexible Spending Accounts, Supplemental Life Insurance, Wellhub and more.
• Time Off: 25 days of Paid Time Off plus 12 company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed