Solutions Architect, Mission Critical Communications

Wildflower International • Santa Fe, NM

3d

About The Position

Wildflower is seeking a Solutions Architect focused on Mission Critical Communications to develop integrated customer solutions across the Motorola Solutions portfolio and related technologies. The portfolio includes land mobile radios and infrastructure, broadband push-to-talk, dispatch and command-center systems, video security, access control, digital evidence, cybersecurity, managed services, and capabilities such as counter-UAS, mobile ad hoc networking, radio-frequency sensing and geolocation, and AI-powered remote video monitoring. Candidates with experience in Motorola Solutions or competing platforms are welcome.

The Solutions Architect serves as Wildflower’s technical expert in an assigned technology discipline and works with Business Development to translate customer needs and operational challenges into practical, supportable solutions. The role leads technical discovery, designs solutions, prepares configurations and customer quotes, and supports opportunities from initial evaluation through handoff to implementation and support. Solutions should address customer objectives, technical environments, budgets, and implementation requirements. The architect also maintains expertise in established and emerging technologies, including AI, and helps customers evaluate technology decisions.

This role requires collaboration with sales, partners, manufacturers, suppliers, and internal specialists. It includes technical discussions, proposals, presentations, demonstrations, proofs of concept, and travel to customer and partner locations as needed. HUBZone applicants are strongly encouraged to apply. Applicants must be legally authorized to work in the United States; employment visa sponsorship is unavailable. Wildflower participates in E-Verify.

Requirements

• Active bachelor’s degree in a relevant technical field, or equivalent professional experience.
• Five or more years of relevant technical experience, including demonstrated success in customer-facing solution design, presales engineering, systems integration, or a related role.
• Deep, current expertise in the assigned technology discipline, supported by practical experience evaluating, configuring, integrating, or troubleshooting relevant solutions.
• Demonstrated ability to translate customer problems into technical solutions, evaluate alternatives, and determine when specialist expertise is required.
• Experience developing technical proposals, solution configurations, bills of materials, and customer quotes, including understanding product licensing, services, support, and lifecycle costs.
• Working knowledge of AI concepts, practical applications, limitations, and data considerations relevant to the assigned discipline.
• Ability to use AI tools responsibly and independently verify their outputs.
• Relevant industry or manufacturer certifications, or equivalent demonstrated technical expertise.
• Ability to obtain and maintain certifications required for the assigned role, customers, or partner programs.
• Strong written, verbal, and presentation skills, including the ability to build customer credibility, collaborate across teams, and explain complex technical concepts clearly.
• Sound judgment, attention to detail, and dependable follow-through.
• Ability to work independently, manage concurrent opportunities, adapt to changing priorities, and meet deadlines.
• Proficiency with business productivity, collaboration, technical documentation, and solution configuration tools, and ability to learn Wildflower’s CRM, quoting, and enterprise systems.
• Active DOE or DoD security clearance, or ability to obtain and maintain the clearance required for assigned customer work.
• Ability and willingness to travel to customer and partner sites as required.
• Valid driver’s license and driving record acceptable under company policy when driving is part of the assignment.
• Legal authorization to work in the United States; employment visa sponsorship is not available.

Nice To Haves

• Experience with Motorola Solutions or competing platforms from L3Harris, JVCKENWOOD, Tait, or Genetec.
• HUBZone applicant status; HUBZone applicants are strongly encouraged to apply.

Responsibilities

• Partner with Business Development to investigate customer pain points, assess existing environments, and define requirements, constraints, and measurable outcomes.
• Serve as the primary technical contact for assigned opportunities and customer relationships.
• Lead technical discussions and explain solution capabilities, limitations, and tradeoffs to technical and nontechnical audiences.
• Design solutions combining appropriate hardware, software, services, and support.
• Evaluate compatibility, integration, performance, scalability, cybersecurity, lifecycle costs, and operational requirements within the assigned discipline.
• Prepare and validate solution configurations, bills of materials, technical specifications, and customer quotes.
• Coordinate with Inside Sales, suppliers, and partners to confirm pricing, licensing, required services, availability, and support coverage under Wildflower’s approval processes.
• Maintain working knowledge of manufacturer and service partners, their capabilities, and available technical resources.
• Engage specialists to resolve customer needs, validate designs, and address gaps; recommend additional partners when needed.
• Support Capture Management, Business Development, and Inside Sales with technical responses to requests for information, quotes, and proposals.
• Plan and deliver technical presentations, product demonstrations, and proofs of concept, coordinating partner resources as needed.
• Establish evaluation criteria, document results, and communicate limitations before customer commitments are made.
• Assess customer security, site, procurement, and regulatory requirements; incorporate them into proposed solutions and identify matters requiring additional review.
• Maintain current expertise through hands-on evaluation, manufacturer training, certifications, and ongoing research.
• Evaluate how AI, automation, and other emerging technologies can improve customer solutions within the assigned discipline.
• Use company-approved AI tools for research, analysis, solution development, and documentation; independently validate outputs and protect customer, company, and government information.
• Maintain accurate opportunity documentation and provide a clear technical handoff to implementation, operations, and support teams.
• Communicate requirements, assumptions, dependencies, and open issues, and assist with technical clarification during delivery.
• Travel to customer facilities, partner locations, demonstrations, training, and industry events as needed.
• Perform other duties as assigned in support of Wildflower’s vision, mission, values, and business objectives.
• Cross-train across Wildflower’s full portfolio while serving as the subject matter expert in assigned technology areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior