Solutions Architect

Komodo Health

26d • $105,000 - $162,000 • Hybrid

About The Position

Great healthcare technology requires a bridge between technical solutioning and real-world strategy to drive true value. If you thrive at that intersection, Komodo Health is looking for a Technical Engagement Manager to join us in our mission to reduce the global burden of disease. In this role, you’ll serve as a strategic technical lead, bridging the gap between Komodo’s data ecosystem and our customers’ most critical business objectives. You will lead the end-to-end delivery of our most sophisticated AI tooling—specifically Marmot, our proprietary AI engine—integrating Komodo’s data into the core of industry leading healthcare organizations. Your responsibility extends beyond the initial implementation as you continue to engineer creative solutions and maintain a feedback loop to ensure that our technology solves real-world patient problems.

Requirements

• Core Data Skills: Strong foundational knowledge in data queries (SQL or similar), database schemas, and data architecture concepts.
• AI Fluency: A strong understanding of core AI/ML concepts and an excitement to master Komodo’s product ecosystem. You are proficient in using generative AI tools to accelerate workflow automation and your own development productivity.
• Cloud & Platform Infrastructure: A foundational, operational understanding of AWS cloud infrastructure, Snowflake data warehousing, and API technologies.
• Workflow Automation: Hands-on experience automating data execution tasks and pipelines using Snowflake Tasks, Airflow, or scripting languages.
• Cross-Functional Technical Communication: Experience collaborating directly with a diverse range of stakeholders, from engineers to non-technical business leaders and customer stakeholders. You can easily break down complex technical hurdles into clear, actionable updates for a CEO or a Data Engineer alike
• Relentless Coordination: A track record of managing multiple complex, multi-stakeholder projects with high accuracy, proactive communication, and rigorous internal system hygiene.
• Growth Mindset & Problem Solving: Intellectual curiosity and an excitement for new challenges. You are a solutions-oriented thinker who enjoys navigating ambiguous situations and finding strategic ways forward through complex roadblocks.
• Passion for HealthTech: You are genuinely motivated by the prospect of using data to improve patient lives.
• Collaborative Leadership: A dedicated teammate who proactively shares knowledge and best practices to elevate the quality of work across the entire team.

Nice To Haves

• Healthcare Domain Expertise: Prior professional experience working within the healthcare, life sciences, or healthtech industries, giving you a baseline familiarity with medical or scientific data workflows.
• Quantitative Background: A degree in a technical or quantitative field (e.g., Computer Science, Data Analytics, Health Informatics) or equivalent practical technical experience.

Responsibilities

• Lead with AI: Become the go-to expert on Komodo’s AI capabilities, helping customers navigate the frontier of machine learning in healthcare.
• Own the Outcome: Be the primary customer-facing technical resource responsible for ensuring delivery milestones are achieved on schedule. This includes leading requirements gathering, executing hands-on data deliveries, and turning ambiguous client workflows into concrete realities.
• Be the Customer Champion: Serve as the primary internal advocate for your customers, ensuring their technical priorities and pain points are understood and addressed by Komodo’s internal product teams.
• Orchestrate Internal Collaboration: Act as the central point of contact between Sales, Delivery, Support, and Product to ensure internal teams remain aligned on each customer’s unique technical roadmap.
• Operate with Precision: Eliminate ambiguity by establishing a clear source of truth for every project. You will build and maintain the thorough technical documentation, roadmap tracking, and system hygiene required to keep our internal teams synchronized and executing seamlessly.
• Influence Change: Proactively identify functional gaps in data or workflow requirements and design the necessary technical "bridges" to ensure a seamless experiences.
• Scope and solution both standard and non-standard workflows to determine the optimal path for delivering client value.
• Facilitate detailed data conversations with Komodo’s Legal and Compliance teams, distilling and communicating compliance boundaries to stakeholders.
• Identify opportunities for automation and scalability within our delivery workflows to transform repetitive tasks into streamlined, repeatable processes.
• Mobilize cross-functional teams (including Product, Engineering, Data, and Customer Success) to swiftly diagnose and resolve technical customer bottlenecks and bespoke requests.

Benefits

• comprehensive health, dental, and vision insurance
• flexible time off and holidays
• 401(k) with company match
• disability insurance and life insurance
• leaves of absence in accordance with applicable state and local laws and regulations and company policy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed