Solutions Architect

Core Sound Imaging • Raleigh, NC

3d

About The Position

We are seeking an experienced and technically proficient Solutions Architect to join our team. This pivotal role will serve as the primary technical design lead, working closely with prospects, customers, and our internal teams (Sales, Product, Implementation and Development) to translate complex clinical and operational needs into robust and scalable solutions for our industry-leading Picture Archiving and Communication System (PACS) software. The ideal candidate possesses deep experience with healthcare IT standards (DICOM, HL7, FHIR, HIPAA), PACS workflows, and enterprise-level software implementation methodologies.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent work experience).
• 5+ years of progressive experience in a technical role such as Solutions Architect, Technical Consultant, or Implementation Engineer, preferably within the B2B SaaS or enterprise software sector.
• 3+ years of experience with SQL and Python.
• 3+ years of direct, hands-on experience with PACS (Picture Archiving and Communication System) technology, administration, or implementation.
• Deep expertise in healthcare interoperability standards, including: DICOM (Digital Imaging and Communications in Medicine) and related integration profiles.
• HL7 (Health Level Seven) messaging (v2, v3).
• Proven ability to design and document complex IT architectures involving server environments (cloud and on-premise), networking, security, and database systems (e.g., SQL).
• Exceptional communication skills, with the ability to effectively articulate complex technical concepts to both technical and non-technical stakeholders (e.g., Radiologists, IT Directors, C-Suite).

Nice To Haves

• Experience with other clinical systems (e.g. PACS, EMR/EHR, AI, 3rd Party Post-Processing).
• Familiarity with modern cloud environments (e.g. AWS, Azure, GCP).
• Experience working in a regulated environment (e.g. HIPAA, FDA compliance).
• Relevant industry certifications (e.g. CIIP, PMP, AWS Certified Solutions Architect).

Responsibilities

• Collaborate with the Sales and Account Management teams to conduct in-depth technical discovery meetings with prospective clients. Ensure resulting design discussions are documented and stored as artifacts to be built-upon in future client discussions.
• Analyze customer’s existing IT infrastructure, clinical workflows, and integration requirements (e.g., EMR/EHR, AI, Third-Party Post-Processing integrations, Modalities).
• Design and document comprehensive, tailored, end-to-end technical solutions and architectures that meet client objectives while leveraging the full capabilities of our PACS platform.
• Develop technical statements of work (SOWs), implementation designs, and solutions proposals in partnership with Product, Development, and Implementation teams.
• Document and communicate product opportunities with Product, Development and Implementation teams and manage these opportunities to resolution.
• Act as the technical lead throughout the implementation lifecycle, ensuring the delivered solution adheres to the approved design architecture.
• Ensure implemented solutions are documented and shared with the Implementation and Support organizations for ongoing support, update and maintenance.
• Act as a liaison between the customer and the core Implementation/Project Management team, providing technical oversight, guidance, and clarification on design specifications.
• Support the implementation team as they configure complex system components, integrations, and data migration strategies as necessary.
• Lead the resolution of high-level technical challenges that arise during the implementation phase.
• Maintain expert-level knowledge of our product roadmap, emerging features, and technical architecture.
• Create and maintain high-quality architectural documentation, including network diagrams, integration specifications, and workflow schematics.
• Define and enforce technical best practices, standards, and governance policies for all complex implementations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 11-50 employees