Solutions Architect- Indirect Tax

Fonoa • New York, NY

10d

About The Position

Fonoa is the Tax Operating System for autonomous tax. AI that tracks every rule, acts on every obligation, and proves every decision, built on modular infrastructure. Fonoa’s modules cover the full indirect tax lifecycle: tax ID validation, real-time tax determination, e-invoicing, and returns. All on one shared data model and integration, with one audit trail. Each added capability makes the others stronger. Agents monitor obligations, populate returns, catch anomalies and assemble audit packs in seconds. The system does the work. Humans make the calls. That’s autonomous tax. We operate across 120+ countries, with clients going live in weeks, if not days. Trusted by Canva, Netflix, Spotify, Uber, Zoom and Booking.com.

Requirements

• Professional experience with e-invoicing, electronic invoicing, digital tax, indirect tax technology, or related tax compliance solutions.
• Good understanding of how e-invoicing works from both a business/regulatory and technical perspective.
• Experience working on B2B SaaS implementations, ideally involving enterprise customers, ERP integrations, finance systems, or tax technology.
• Comfortable working with APIs, JSON, XML, webhooks, cloud technologies, and system integrations.
• Ability to translate complex business, tax, and regulatory requirements into clear technical requirements and solution designs.
• Comfortable navigating strategic conversations with technical and business stakeholders.
• Experience working with ERP, billing, invoicing, accounting, or financial systems; experience with platforms.
• Practical understanding of AI and modern AI tools, and comfortable using them to support research, analysis, documentation, problem-solving, and day-to-day productivity.
• Strong sense of ownership and take responsibility for delivering high-quality outcomes for customers.

Responsibilities

• Work alongside the Solutions engineers to develop scoping and implementation plans, perform feature gap analyses, and provide tailor-made solutions where applicable.
• Work closely with the product, engineering, support, and solutions teams to collect and capture client feedback to help build relevant case studies and feature requests.
• Troubleshoot ongoing implementation issues that come up both on the technical aspect, considering the tax implications, and involving the relevant teams to find resolutions.
• Manage implementation project timelines and deliverables, ensuring time to revenue, and go-live is optimized and minimized where possible.
• Track Post-sales and post-go-live metrics and engagement to measure and ensure a successful launch.
• Work with APIs, JSON/XML payloads, webhooks, authentication mechanisms, and data mappings to troubleshoot and design integrations.
• Use modern AI tools and technologies to improve research, analysis, documentation, troubleshooting, and implementation efficiency, while applying appropriate judgment around accuracy, security, and data privacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed