Solution Specialist

Breg Careers • Birmingham, AL

13h • Hybrid

About The Position

Join Our Team and Keep Moving Forward with Breg! At Breg, we are dedicated to advancing orthopedic solutions that enhance the lives of patients and support healthcare professionals. As a leader in the orthopedic industry, we provide innovative products, consulting, technology, and services that help people move forward with confidence. We are currently seeking a Solution Specialist to join our team. If you thrive in a dynamic environment where innovation and impact go hand in hand, this is the opportunity for you. Who You Are You are a forward-thinking professional who values collaboration, innovation, and making a meaningful difference. You bring expertise in a strong ability to plan, execute, control, and deliver and are committed to delivering exceptional patient outcomes.

Requirements

• Bachelor’s degree required with an emphasis in marketing, business or sports medicine, or equivalent combination of education and experience.
• 3+ years experience in one of the following: Orthopedic, sports medicine, or athletic training background.
• Office processes in orthopedic or doctor’s offices.
• Sales training experience.
• Previous medical product experience
• Must have experience using Apple Products in a business environment.
• Computer proficient to include web browser/internet search, MS Outlook, Word, Excel, and Power Point capabilities.
• Technical competence includes the ability to learn new software and systems.
• A passion for innovation and a commitment to Breg’s mission to Keep Moving Forward.

Responsibilities

• Serves as a subject matter expert on Breg Solutions programs, including Vision and Breg’s Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) management system.
• Facilitates meetings with relevant employees from Breg, Breg Impact, and client practices ensuring alignment and smooth communication.
• Collects, documents, and organizes data for installation and implementation processes, including printed/electronic binders, device requests, and materials.
• Oversees technical implementation, ensuring compliance with company and regulatory standards, while driving installations to a seamless completion using available resources.
• Trains, coaches, and assists clients throughout implementation and user adoption, providing ongoing customer support to existing Impact accounts within the assigned region/territory.
• Assists with reactive account maintenance, including Healthcare Common Procedure Coding System (HCPCS)/key code updates, integration mapping, fee schedules, and location additions.
• Supports Solution Managers with audits, denials, business reviews, Medicare/billing training, and product gap identification.
• Collaborates with internal teams (Sales, Field Service, Integrations, Technical Support) to deliver seamless customer service and align with Field Service operations.
• Provides feedback on market dynamics and payer nuances, identifying and addressing technical or operational challenges to improve efficiency.
• Responsible for behaving in a professional manner both internally and externally in relationships that positively impact the company's reputation and comply with the company's policies and practices.
• Responsible for being accountable and committed to demonstrating Breg’s cultural beliefs and achieving the key results of the company.
• Responsible for promoting Breg's culture within the organization using established tools such as storytelling, providing focused feedback, and recognition.
• The performance of the position is aligned with the culture of commitment and accountability, following the steps of: See it, Own it, Solve it, and Do it.
• Collaborate with cross-functional teams to drive excellence in patient care and business solutions.

Benefits

• Medical, dental, vision, disability, and life insurance, effective the first of the month after hire.
• Paid Time Off (PTO) and company-paid holidays.
• Opportunities for professional advancement within a company that values your contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level