About The Position

The Solution Sales Leader for Microsoft’s AI Business Process will build and lead a high-performing team of Solution Sales Specialists responsible for thought leadership and customer business-process transformation. The leader will coach managers and individual contributors to engage C-suite stakeholders and build relationships with Business Decision Makers (BDMs) at top customers, helping them achieve business goals. The role supports pipeline development and deal closure through industry-relevant business-value insights and solutions that enable end-to-end customer transformation. The leader models integrity and Microsoft’s culture and values while delivering results through sales discipline and forecast accuracy. They coach the team to remove blockers, overcome objections, and communicate Microsoft’s value differentiation, while creating clarity and energy around team goals. The role may be based in a major U.S. city with convenient access to a major international airport to support customer engagement and travel.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, Information Security, or a related field and 6+ years of experience in technology-related sales or account management, or equivalent experience.
  • Authorization to work in the United States without current or future employer visa sponsorship.
  • Master’s degree in Business Administration, Information Technology, Information Security, or a related field and 8+ years of experience in technology-related sales or account management; or a bachelor’s degree in a listed or related field and 12+ years of such experience; or equivalent experience.
  • 6+ years of solution or services sales experience.
  • 3+ years of people management experience.
  • Experience leading and developing sales teams, including coaching through change, creating focus, and driving accountability toward business outcomes.
  • Experience developing and executing enterprise solution sales strategies that build pipeline, progress opportunities, and drive deal closure.
  • Experience selling or leading sales strategy for Dynamics 365, business applications, CRM/ERP, or related enterprise business-process solutions.
  • Knowledge of commercial cloud offerings, including Microsoft’s cloud platform, competitors, and related ecosystems.
  • 2+ years of experience selling into at least one of these industries: Financial Services, Manufacturing, Healthcare, Retail, or Government, and understanding of global customers’ security, regulatory, and compliance needs.

Nice To Haves

  • Master’s degree in Business Administration (MBA), Information Technology, Information Security, or a related field, with 8+ years of technology-related sales or account management experience.
  • Experience leading and developing sales teams and coaching through change.
  • Experience with Dynamics 365, business applications, CRM/ERP, or related enterprise business-process solutions.
  • Experience selling into Financial Services, Manufacturing, Healthcare, Retail, or Government, with understanding of global customer security, regulatory, and compliance needs.

Responsibilities

  • Validate and coach quality Account and Quota Retirement Territory Plans monthly.
  • Observe seller presentations and ensure the team can deliver compelling board-level proposals with commercial options aligned to customer transformation plans and business value.
  • Enable and coach the team to build strong BDM and C-suite connections and engagement across customer organizations, using industry-relevant Business Value Insights and connected use cases targeted to specific personas.
  • Ensure the team leverages the partner ecosystem and Customer Success teammates at scale to complement full-solution selling.
  • Promote and enable individual contributors and managers to conduct customer discovery and envisioning sessions in each opportunity, producing agreed business challenges prioritized by business value and virtual-team accountabilities.
  • Drive Next-Generation Sales Execution Excellence to align with evolving customer journeys and buying habits and increase win rates.
  • Coach best-in-class Business Value Selling and the Customer Advocacy Program to secure customer references aligned to industry business value.

Benefits

  • Certain roles may be eligible for benefits and other compensation; details are available through Microsoft’s corporate pay information page.
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