Solution Manager

Supermicro • San Jose, CA

1d • Onsite

About The Position

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us. We are looking for a dynamic Solution Manager with deep understanding of high-performance Workstation systems and applications to define and drive solutions for our Workstation product line. The ideal candidate would be able to understand the need of the customers and provide a well-thought-out solution to meet the customer's specifications and deliver outstanding service. This individual will have the capability to work together with cross-functional team to enable and champion Supermicro workstation solutions to worldwide sales team and customers.

Requirements

• Bachelor or Master's degree in engineering or business discipline is desirable
• 3+ years of experience with workstation application, storage server, data center, or IT infrastructure
• Excellent communication skills and business sense is required, must have prior experience in interfacing with customers
• Individual must be able to work effectively in a in a high-pressure environment
• Domestic and international travel to meet customers for business need

Nice To Haves

• Strong experiences with AI/ML/Data Science applications are preferred.
• Familiarity with Linux, Windows and virtualization platforms is a plus

Responsibilities

• Create product solution roadmaps and develop strategy for successful product deployment based on deep understanding of customer requirements
• Manage technical resources within the organization to address client needs when necessary
• Define and provide creative solutions and overcome constraints to meet customer requirements of the demanding market
• Develop and manage GTM programs and resources to drive workstation solutions with internal teams and customers
• To understand and resolve challenges by collaborating with internal business partner and technical members
• Oversee deliverables and documentation as required
• Create positioning statements, marketing, and sales training materials, product specifications
• Present training material to internal sales force as well as externally at customer sites. Travel periodically to visit customers and attend trade shows
• Conduct competitive analysis and develop ecosystem with partners in the industry
• Drive technical issues to closure by arranging resources and engaging with other engineering team to duplicate and debug

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level