Solution Engineer

RZR Global Inc. • San Francisco, CA

7d

About The Position

RZR Global is an AI company that builds advertising solutions to drive mobile revenue growth. They leverage AI to identify audiences in a privacy-first environment using contextual bidding signals and proprietary behavioral models. Their audience engagement platform offers a full-service agency team and a Unified Creative Strategy for ad creative ideation and execution. With 14 years of experience working with numerous advertisers, they process 5M mobile ad requests per second from over 10B devices. The company is headquartered in San Francisco, CA, with offices across the United States, EMEA, and APAC. The Solution Engineer will serve as the technical liaison between Sales, Customers, and Product/Engineering teams. This role encompasses both pre-sales technical consulting and post-sales solution deployment and support, aiming to ensure the successful adoption of Aarki’s advertising platform. The individual will assist partners and advertisers with integrating into Aarki’s DSP infrastructure, resolving campaign or data issues, guiding technical implementations, and providing technical insights to enhance product adoption and customer success.

Requirements

• 4–6 years of experience in Solutions Engineering, Sales Engineering, Technical Account Management, or other customer-facing technical roles.
• Familiarity with at least one programming language such as Python, Java, or JavaScript.
• Strong SQL skills for data analysis, debugging, and troubleshooting, along with experience in PostgreSQL or MySQL.
• Experience with APIs, data pipelines, and system integrations.
• Experience using logs, dashboards, or analytics tools for monitoring and debugging along with analytical thinking and structured problem-solving ability.
• Customer-first mindset with the ability to communicate technical concepts clearly to non-technical stakeholders.
• Ability to work cross-functionally with Sales, Product, Engineering, and Customer Success teams.

Nice To Haves

• Experience working with AdTech / MarTech platforms or similar data-driven or real-time systems.
• Basic understanding of programmatic advertising, DSP ecosystem, or similar distributed platforms.
• Familiarity with attribution, audience targeting, or data onboarding workflows.
• Exposure to mobile apps, SDK integrations, or tracking implementations.

Responsibilities

• Partner with Sales teams to provide technical consultation during advertiser and partner onboarding.
• Translate customer requirements into scalable technical solutions using Aarki’s platform.
• Conduct product demonstrations and explain platform capabilities to internal and external stakeholders.
• Provide technical account management for advertisers and ecosystem partners.
• Troubleshoot campaign delivery, tracking, data ingestion, and integration issues.
• Ensure successful product adoption by guiding customers through integrations and technical setup.
• Support integrations with advertiser systems, data partners, attribution providers, and measurement vendors.
• Manage deployment of campaign features such as targeting, tracking pixels, audience ingestion, and reporting pipelines.
• Act as liaison between Sales, Product, and Engineering teams.
• Escalate and document product issues impacting customer deployments.
• Provide field feedback to improve product capabilities.
• Monitor and analyze campaign performance and system metrics.
• Proactively identify optimization opportunities and technical improvements.
• Create documentation and best practices for technical implementations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed