Lead, Specialist Slack SE

Salesforce•Chicago, VA

14h•Remote

About The Position

Salesforce is seeking a Solution Engineer to be the primary user interface for the Slack platform within the Salesforce ecosystem, focusing on the Public Sector. This role involves architecting the "Front Door" for citizen services, where humans and AI agents collaborate in real-time. The Solution Engineer will build relationships with executives and technology leaders, sell directly to IT and agency leaders, and own the technical aspects of the sales cycle. The position will showcase how Slack's user experience, powered by AI, Slackbot, and Agentforce, enables government teams to work more efficiently and deliver mission-critical services. This role is crucial for defining the next generation of AI-powered work experiences in the public sector, demonstrating the integration of Slack, Salesforce, and Agentforce to replace fragmented legacy systems and improve citizen outcomes.

Requirements

A Master Storyteller with a knack for delivering compelling presentations and product demonstrations to government audiences.
The "Slack-Fluent" Architect, understanding that Slack is a platform (APIs, Workflows, Integrations), not just a messaging tool.
AI Enthusiast with an understanding of how modern AI tools like Slackbot and Agentforce transform work and enable autonomous task completion.
Public Sector Savvy, understanding the unique security, compliance, and cultural nuances of government agencies.
Recommended 4-6 Enterprise years of sales engineering or solution consulting experience in a SaaS organization.
Slack Experience Required.
Salesforce experience preferred.
Experience selling to Government agencies, with understanding of public sector procurement processes, compliance requirements, and mission-driven priorities.
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work in the public sector.

Responsibilities

Partner with Account Executives to drive complex, multi-stakeholder deal cycles across Government agencies to solve diverse mission-critical challenges in citizen services, public safety, infrastructure, and community engagement.
Partner with government agencies to design Slack-based solutions that drive value and significant impact in service delivery, operational efficiency, and citizen outcomes.
Evangelize the "Slack-First" Strategy by showing Public Sector CXOs how Slack acts as the conversational interface for Salesforce and third-party data.
Architect Agentic Workflows, designing and demonstrating how AI Agents (Slackbot & Agentforce) can be triggered, managed, and monitored directly within Slack channels.
Scale the Knowledge by enabling the broader Salesforce Public Sector team on how to lead with "The Power of One"—positioning Slack as the primary engagement layer for all Salesforce clouds.