Slack Lead, Specialist SE

Salesforce•New York, NY

About The Position

Salesforce is seeking a Solution Engineer to be the face of Slack as the primary user interface for the entire Salesforce ecosystem. This role involves architecting the "Front Door" to the mission, where humans and AI agents collaborate in real-time to serve citizens faster. The Solution Engineer will build relationships with key executives and technology leaders, selling directly to IT and agency leaders, while owning the technical elements of a value-oriented sales cycle. The position will showcase how Slack's next-generation user experience—powered by AI, Slackbot, and Agentforce—enables government teams to work smarter and deliver mission-critical services more effectively.

Requirements

A Master Storyteller: You don't just list features; you paint a picture of a better future. A knack for delivering compelling presentations and product demonstrations to government audiences.
The "Slack-Fluent" Architect: You understand that Slack is a platform (APIs, Workflows, Integrations), not just a messaging tool.
AI Enthusiast: Understanding of how modern AI tools like Slackbot and Agentforce transform work and enable autonomous task completion.
Public Sector Savvy: You understand the unique security, compliance, and cultural nuances of government agencies.
Recommended 4-6 Enterprise years of sales engineering or solution consulting experience in a SaaS organization.
Slack Experience Required.
Salesforce experience preferred.
Experience selling to Government agencies, with understanding of public sector procurement processes, compliance requirements, and mission-driven priorities.
Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work in the public sector.

Responsibilities

Partner with Account Executives to drive complex, multi-stakeholder deal cycles across Government agencies to solve diverse mission-critical challenges in citizen services, public safety, infrastructure, and community engagement.
Partner with government agencies to design Slack-based solutions that drive value and significant impact in service delivery, operational efficiency, and citizen outcomes.
Evangelize the "Slack-First" Strategy by showing Public Sector CXOs how Slack acts as the conversational interface for Salesforce and third-party data.
Architect Agentic Workflows by designing and demoing how AI Agents (Slackbot & Agentforce) can be triggered, managed, and monitored directly within Slack channels.
Scale the Knowledge by enabling the broader Salesforce Public Sector team on how to lead with "The Power of One"—positioning Slack as the primary engagement layer for all Salesforce clouds.