Solution Engineer

Diligent Corporation • Vancouver, BC

19h • Hybrid

About The Position

As a Solution Engineer II, you'll play a critical role in helping organizations understand how modern Governance, Risk & Compliance (GRC) solutions can transform the way they operate. You'll partner with sales teams, engage directly with senior stakeholders, deliver impactful software demonstrations, and become a trusted advisor throughout the customer journey. This is an opportunity to develop deep product expertise, influence strategic purchasing decisions, and accelerate your career in a high-growth SaaS environment.

Requirements

• 3-5 years of experience in a Solution Engineering, Sales Engineering, Pre-Sales, or similar customer-facing technical role
• Proven experience delivering software demonstrations and presenting solutions to customers
• Strong ability to translate business requirements into technology solutions
• Excellent communication and stakeholder management skills, with the confidence to engage audiences at all levels
• Experience working alongside sales teams to support complex software sales cycles
• Ability to quickly learn new technologies, products, and business domains
• A proactive, self-driven approach with a passion for continuous learning and development

Nice To Haves

• Experience within Governance, Risk & Compliance (GRC), Ethics & Compliance, Risk Management, or Third-Party Risk Management
• Experience working in a SaaS environment
• Familiarity with AI tools and emerging technologies
• Knowledge of Salesforce, Gong, or similar sales enablement platforms
• Relevant certifications or specialist expertise in a compliance, risk, or governance domain

Responsibilities

• Deliver engaging, consultative product demonstrations that address customer business challenges and goals
• Partner closely with Account Executives to drive the technical strategy behind new opportunities and support successful deal outcomes
• Work with customers to understand requirements and design solutions that align with their needs
• Present confidently to audiences ranging from operational users to executive stakeholders
• Collaborate with Product Management and other internal teams to share market feedback and support product innovation
• Represent Diligent through customer-facing events, webinars, and industry engagements

Benefits

• Flexible work environment
• Global days of service
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed