Solution Design

BEELINE • Jacksonville, FL

1d • Hybrid

About The Position

As a member of the Solution Design team, you will engage as a technical sales resource in new logo sales, upsells and retention of existing accounts for Beeline’s products and services. Your primary responsibility is to support the sales process for Beeline Enterprise, including the Account Executives/Sales VPs in new logo sales and Relationship Managers/Portfolio Growth Team for upsells and retention bids. Solution Design represents technical expertise in market technologies, business process, and Beeline’s offerings. During the sales process, Solution Design Engineers serve as the voice for various Beeline internal departments including but not limited to: Integrations, Product Management, Implementation, Architecture, and Customer Success. Day-to-day functions include building relationships with clients and prospects, preparing and delivering presentations and other collateral as needed, reading and responding to RFPs (supported by the RFP team), working with sales engineers on demo plan and value driven objectives for each client or prospect, formally scoping work for SOW signoff to prepare the transition from sales to implementation. A successful individual in this role must stay abreast of developments in product capabilities, integration capabilities, product roadmap, implementation process, steady state support, changes in the development process, infrastructure changes and collaboration with Beeline departments on how Beeline meets customer needs. Solution Design team members participate in internal workshops and other events related to product evolution, as a representation of the market trends. Solution Design team members also participate in marketing events such as conferences and webinars to stay in tune with industry developments and represent Beeline as industry experts in various disciplines. The primary objective is to increase win rate for sales opportunities. The successful candidate will understand Beeline’s capabilities, the customer or prospects’ business needs and solution effectively with products and services within the Beeline ecosystem. While focused on Beeline Enterprise, knowledge of the Beeline portfolio including JoinedUp, MBO Partners, Supplier Network, and Beeline Professional, to determine the best Beeline offering for our customers and prospects. The objective is to win accounts while ensuring the solution is within Beeline capabilities that allow Beeline to continue to build client growth and successful retention.

Requirements

• Bachelor’s degree or equivalent experience
• 5+ years in pre-sales, solution engineering, or technical consulting in a SaaS environment
• Specific or adjacent experience with VMS technologies
• Specific or adjacent experience with HRIS, ERP, HCM or similar technical environment
• Specific or adjacent experience in an MSP environment
• Strong presentation and communication skills for both technical and executive audiences
• Strong architectural, integration, API acumen
• Strong analytical and logical skills
• Creative and critical thinking
• Project Management experience, either in Professional Services or Sales
• Experience with PowerPoint, Word, and Excel required
• Experience with AI tools: ChatGPT, Notbook LM, Claude
• Ability to work independently, with contribution to a team outcome
• Able to work under pressure and strict deadlines
• Able to prioritize multiple efforts in a fast moving environment
• Flexible in working location and hours
• Travel required: 25% - 50%

Nice To Haves

• Ability and desire to drive change through high-energy, can-do attitude; comfortable working in a high-performance, entrepreneurial, open-door environment; Must be an outstanding communicator and team player who demonstrates attention to detail, and who also understands how to ensure finance initiatives that support the long term strategy of the business; Strong analytical and problem-solving skills; Ability to work autonomously; Ability to persuade with compelling information and style Must be able to quickly generate and reinforce trust

Responsibilities

• Serve as a pre-sales technical authority by solutioning VMS components to support client and prospect needs
• Act as technical liaison and SME throughout sales cycle into early-stage implementation
• Translate technical requirements into realistic and proven solutions for clients and prospects
• Support Discovery Sessions that may include technical expectations up front
• Respond to RFPs and write original content
• Collaborate with selling team to ensure value-driven presentations and demos (led by Sales Engineers)
• Lead Technical Review Sessions that likely include gathering SMEs from various departments
• Complete required scoping. readiness, and handoff from sales to PSO during contracting
• Stay abreast of developments in all Beeline departments
• Build relationships with prospects and clients
• Prepare presentation content collaboratively with selling team members for client and prospect demonstrations
• Participate in marketing events as Beeline’s experts in the VMS industry
• Provide ongoing support as needed to ensure client retention
• Collaborate with global teams in support of clients and prospects
• Document all activity within Beeline’s CRM

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree