Solution Architect

Schurz Communications • Denver, CO

13d • $200,000 - $240,000 • Remote

About The Position

The Solutions Architect is a customer-facing, pre-sales technical role partnering with Account Executives to understand customer business and technical requirements and design solutions across cloud, colocation, data protection, disaster recovery, storage, and networking. The role serves as a trusted technical advisor throughout the sales lifecycle, developing and presenting solution architectures using technologies such as VMware, Fortinet, Veeam, and Zerto.

Working with Sales, Product, Engineering, and Implementation teams, the Solutions Architect ensures proposed solutions are technically sound, aligned with OTAVA best practices, and designed to provide a high-quality customer experience. The role combines technical expertise, consultative communication, solution design, and presentation skills, engaging with both technical stakeholders and executive decision-makers. The position supports up to three assigned Account Executives and is quota-bearing, with quota aligned to their combined targets.

The role requires a bachelor's degree in Computer Science, Engineering, or Technology, or equivalent experience. Hired candidates are expected to earn and maintain a defined list of certifications after their first year of employment. OTAVA pays for the required tests and self-paced education.

Requirements

• At least 3 years of experience in Solutions Architecture, Sales Engineering, or a similar pre-sales technical role.
• At least 6 years of experience in data center, cloud, hosted infrastructure, technical support, engineering, or related technology roles.
• Experience designing cloud, hosted infrastructure, backup, and disaster recovery solutions.
• Experience with backup and disaster recovery technologies such as Veeam and Zerto.
• In-depth knowledge of VMware, Veeam, and Zerto technologies, and experience designing private and multi-tenant cloud solutions.
• Strong understanding of storage architecture and design.
• Strong understanding of network architecture and design.
• Ability to explain and justify technical recommendations clearly and concisely when faced with competing alternatives or opposing viewpoints.
• Ability to present complex technical concepts to large groups and technical and non-technical audiences, including C-level decision-makers.
• Strong consultative and customer-facing skills, with the ability to serve as a trusted technical advisor.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication and presentation abilities.
• Ability to develop clear technical documentation, architecture diagrams, and scopes of work.
• Ability to collaborate across Sales, Product, Engineering, and Implementation teams in a fast-paced, team-oriented environment.
• Ability to balance multiple customer opportunities and priorities while supporting multiple Account Executives.
• Bachelor’s degree in Computer Science, Engineering, or Technology, or equivalent experience.
• All hired candidates are expected to earn and maintain a defined list of certifications after their first year of employment with OTAVA.

Nice To Haves

• Experience working with Cloud Service Providers (CSPs) and/or Managed Service Providers (MSPs).
• Experience spanning technology sales and technical operations or engineering.
• Networking engineering and/or network architecture design experience.
• Experience supporting enterprise sales organizations and complex enterprise customer environments.
• NetApp experience.
• Fortinet and Cisco experience.
• Preferred certifications: Broadcom VMware VCF Proven Professional and Certified Expert Certifications; Broadcom VMware VCF Knight Certification; Veeam certifications; Fortinet certifications; Zerto certifications; NetApp certifications.

Responsibilities

• Work with Account Executives to understand business requirements and uncover clients' and prospects' technical challenges and constraints.
• Design end-to-end technology solutions using VMware, Fortinet, Zerto, Veeam, and other OTAVA technology platforms.
• Develop detailed technical designs and documentation, including pre-sales architecture diagrams and scopes of work.
• Provide technical leadership and guidance throughout the sales lifecycle, ensuring solutions align with industry standards and OTAVA best practices.
• Serve as a trusted technical advisor to clients and prospects by providing expertise, recommendations, and solution guidance.
• Partner with Account Executives to address customer technical challenges and explain how OTAVA solutions meet business and technical requirements.
• Present solution architectures and technical recommendations to technical stakeholders and executive decision-makers.
• Collaborate with Sales, Product, Engineering, and Implementation teams to ensure solutions are technically viable and deliver a high-quality customer experience.
• Support Account Executives with account management and renewal activities for existing customers.
• Maintain current knowledge of OTAVA technologies, solutions, industry trends, and relevant partner technologies.
• Support up to three assigned Account Executives and provide technical expertise throughout their sales cycles.
• Contribute to assigned sales objectives in a quota-bearing role, with quota aligned to the combined targets of the assigned Account Executives.
• Perform other duties as required to assist OTAVA sales and technical teams in achieving their objectives.

Benefits

• Remote work.
• Competitive compensation package with OTE of $200K–$240K USD annually.
• 401(k) match.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Generous PTO.
• Paid volunteer time off.
• Paid parental leave.
• OTAVA-paid required certification tests and self-paced education.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level