Solution Architect - Engine by Starling

Starling Bank • Charlotte, NC

19h • Hybrid

About The Position

At Engine by Starling, we are on a mission to partner with leading banks globally who aim to build rapid growth businesses leveraging our technology. Engine is Starling's software-as-a-service (SaaS) business, built on the technology that powers Starling. This cutting-edge SaaS platform enables banks and financial institutions worldwide to modernize their operations and deliver exceptional digital banking experiences. We are headquartered in London with offices in Dublin, Sydney, and Dubai, and have recently launched in North America with an East Coast HQ and a presence in Canada. This role is based in Charlotte, NC, and requires regular national and cross-North American travel, with some international travel expected.

Requirements

• Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle.
• Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams.
• Experience of cloud infrastructure and large-scale cloud applications.
• Experience working in a client-facing role and building relationships with stakeholders.
• Strong interpersonal communication and collaboration skills.
• Experience delivering complex messaging to technical and non-technical stakeholders.

Nice To Haves

• Experience relating to retail or business banking, core banking, card processing or payments.
• Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration.
• Commercial acumen with experience of building business cases.
• Experience in a SaaS organisation in a Client Solutions or Client Engineering role.
• Knowledge of financial regulations around the world.

Responsibilities

• Use understanding of Engine technology and architecture to explain the product, uncover client requirements, and support the design of client solutions.
• Be involved in sales, delivery, and ongoing client success phases of a project.
• Collaborate with teams across Technology, Delivery, Product, Client Success, and Business Development.
• Lead on technical designs during the Engine implementation phase.
• Build relationships with stakeholders within clients and SI partners, such as Engineering leads and Service Owners.
• Work closely with clients and SI partners on the technical details of implementing Engine, providing solutions to identified requirements.
• Work with Product and engineering teams to fulfill client requirements.
• Contribute to shaping Engine's product roadmap.
• Support existing clients with additional capabilities to meet their strategic aims.
• Help clients maximize Engine's current and future capabilities.
• Document scope and roadmap decisions to guide subsequent delivery waves.
• Act as a technical champion for existing clients, ensuring their ongoing success.
• Take ownership of the technical aspects of client deliveries.
• Collaborate with SI partners to overcome challenges and achieve seamless integrations.
• Provide expert guidance to client engineering teams using documentation, API specifications, and sequence diagrams.
• Collaborate with the Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions.

Benefits

• Medical, Dental, and Vision insurance plan options
• 401(k) with company match of 100% of the first 4%
• Company-paid Long-Term Disability, and Life and AD&D insurance
• Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
• 20 days annual vacation PTO
• 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed