Solution Architect - Engine by Starling

Starling • Charlotte, NC

1d • Onsite

About The Position

Engine by Starling is transforming the banking landscape with our cutting-edge core banking software. Originally developed to power Starling, our cloud-native SaaS platform is now enabling banks and financial institutions globally to modernize operations and deliver exceptional digital banking experiences. We are headquartered in London with offices in Dublin, Sydney and Dubai. We've recently launched in North America where we are establishing an East Coast HQ, as well as our presence in Canada. This role will be based in the Charlotte, NC, our preference is that you're located within a commutable distance. The role will involve regular national and across north America with some international travel. As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development. Supporting these activities on client sites means the role will require travel around North America, and occasional further travel.

Requirements

• Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle
• Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams
• Experience of cloud infrastructure and large-scale cloud applications
• Experience working in a client-facing role and building relationships with stakeholders
• Strong interpersonal communication and collaboration skills.
• Experience delivering complex messaging to technical and non-technical stakeholders.
• Focus on delivery and getting things done for a client
• Ability to work well with people from a variety of levels, roles and technical backgrounds
• Able to communicate clearly about technical subjects
• Comfortable working in a varied role, collaboratively in a team, with a flat structure
• Comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London)
• Comfortable travelling internationally

Nice To Haves

• Experience relating to retail or business banking, core banking, card processing or payments.
• Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration
• Commercial acumen with experience of building business cases
• Experience in a SaaS organisation in a Client Solutions or Client Engineering role
• Knowledge of financial regulations around the world

Responsibilities

• Use understanding of Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions.
• Be involved in sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.
• Lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.
• Work closely with clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with Product and engineering teams to fulfil them.
• Shape Engine's product roadmap and support existing clients with additional capabilities to meet their strategic aims.
• Help clients maximize Engine’s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from Product Owners and engineering teams where required.
• Be a technical champion for existing clients, ensuring their ongoing success.
• Take ownership of the technical aspects of client deliveries, collaborating closely with SI partners to overcome challenges and achieve seamless integrations.
• Provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine's architecture and functionalities.
• Collaborate closely with the Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.

Benefits

• Medical, Dental, and Vision insurance plan options
• 401(k) with company match of 100% of the first 4%
• Company-paid Long-Term Disability, and Life and AD&D insurance
• Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
• 20 days annual vacation PTO and 11 Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed