Solution Architect Expert (AI)

PNC • Farmers Branch, TX

5d • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Solution Architect Expert within PNC's Corporate & Institutional Banking organization (C&IB) you will be based in Pittsburgh, PA or Dallas, TX.

Lead AI Solution Architect, Commercial Lending Modernization
We are rebuilding our commercial lending technology with agentic AI, starting with a full rewrite of the legacy commercial real estate loan servicing platform.

The Lead AI Solution Architect is the senior technical lead embedded in a small, forward-deployed team of AI engineers and AI agents doing that work. The person will own the target architecture for the new platform, make the key design calls in real time, and stay hands-on through delivery. They won’t hand designs off to someone else.

This is the first of several AI-led modernization pilots, and it sets the pattern for the rest. After servicing, the program moves into origination, underwriting, compliance, funding, booking and accounting, about 2-3 years in total. This person shapes what modern commercial lending looks like at PNC.

Requirements

• Multiple years of experience in software engineering and solution architecture, including technical lead on at least one large legacy modernization (refactor, re-platform or rewrite of a core system)
• Hands-on experience building production systems with LLMs and agentic AI: agent orchestration, tool use, RAG, evaluations, guardrails and human-in-the-loop design
• Experience using AI-assisted engineering to analyze, document and rewrite legacy code at scale, including reverse-engineering business rules out of older codebases
• Strong cloud-native architecture background: microservices, APIs, event-driven design, containers/Kubernetes, AWS or Azure
• Still writes code (Python, Java or similar) and is comfortable pairing with engineers on implementation
• Clear communicator who can explain tradeoffs to engineers, business partners and senior leaders

Nice To Haves

• Commercial lending or commercial real estate domain knowledge, especially loan servicing, payments, escrow or investor reporting
• Financial services or other regulated-industry experience: security, resiliency, auditability, model risk and controls built into the design
• Forward-deployed engineer, AI solutions consultant or startup technical founder background
• Experience with agent frameworks and protocols (LangGraph, Semantic Kernel, AutoGen, MCP or similar) and AI observability tools

Responsibilities

• Uses advanced technical knowledge and industry experience to develop and drive solution architecture design strategy.
• Utilizes strong understanding of the broader picture of systems, programs, and initiatives to actualize solutions to interconnect systems.
• Leads technical design sessions with the development teams, including the creation of class models, sequence diagrams, component models, and detailed design specifications to ensure that architecture standards are followed.
• Provides architectural leadership on a variety of issues in software designs, system architecture, and solution-oriented technologies.
• Serves as a knowledge resource and thought leader to advise on critical issue management.
• Communicates implications of architectural decisions, technology costs/benefits, and implementation requirements.
• Maintains strong executive presence to communicate and guide strategy to peers and executive-level LOB and Technology leaders.
• Demonstrates expertise operating as a success engineer to manage solution architecture project outcomes, including hardware and software design; ensuring composite architecture is scalable, reliable, available, and manageable.
• Standardizes and implements scalable and reliable engineering and deployment patterns for common technologies.
• Ensures solution designs meet PNC’s needs for confidentiality, integrity, and availability and adhere to the our policies, standards, and procedures.

Benefits

• medical/prescription drug coverage (with a Health Savings Account feature)
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance, including select programs fully paid
• a robust wellness program with financial incentives
• maternity and/or parental leave
• up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• between 15 to 25 vacation days each year, depending on career level; and years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Senior