Solid Waste Field Superintendent
About The Position
The Department of Transportation and Infrastructure (DOTI) enhances the quality of life in Denver by delivering effective, high-quality, safe, and equitable public infrastructure and services. DOTI's Solid Waste Management division provides essential trash collection, recycling, composting, and hazardous waste services. This role is for a Field Superintendent who will provide strategic and operational leadership for residential collection services across multiple service districts. Reporting to the Solid Waste Operations Manager, this position oversees frontline supervisors responsible for daily collection operations and ensures safe, efficient, and reliable service delivery. The Superintendent is a key resource for operational problem-solving, workforce development, customer service escalations, and continuous improvement initiatives.
Requirements
- Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Four (4) years of supervisory experience over employees involved in field operations with regard to construction, maintenance and repair of facilities and infrastructure.
- A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.
- Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.
- Strong knowledge of solid waste operations, route management, workforce deployment, and service delivery best practices.
- Excellent communication and interpersonal skills, including the ability to navigate difficult conversations, resolve conflict, and build collaborative relationships with employees, leadership, elected officials, and community stakeholders.
- Strong commitment to workplace safety, regulatory compliance, and fostering a culture of accountability and continuous improvement.
- Knowledge of City, departmental, and operational policies and procedures, with the ability to apply them consistently and effectively.
- Proficiency with technology, operational reporting systems, and emerging tools that support data-driven decision-making and operational excellence.
Responsibilities
- Lead, mentor, and develop a team of supervisors responsible for residential solid waste collection operations across multiple service districts, fostering accountability, employee engagement, and leadership growth.
- Oversee daily collection operations to ensure routes are staffed appropriately, completed efficiently, and aligned with service expectations, productivity goals, and customer needs.
- Partner with supervisors to address operational challenges, workforce issues, service disruptions, and customer concerns while promoting consistent decision-making and effective problem-solving.
- Champion a strong safety culture by ensuring compliance with City, DOTI, and departmental safety standards and supporting ongoing training and development initiatives.
- Analyze operational performance, route efficiencies, workforce metrics, and service trends to identify opportunities for continuous improvement and enhanced service delivery.
- Conduct operational audits and reviews to ensure compliance, consistency, quality, and effectiveness across field activities and collection operations.
- Coordinate with internal stakeholders, City Council offices, community representatives, and other agencies to address service concerns, operational impacts, and constituent requests.
- Support emergency response efforts, weather-related operations, and evolving service demands to ensure continuity of essential collection services.
- Assist in developing and implementing policies, procedures, best practices, and operational strategies that support organizational goals and service excellence.
- Oversee supervisory personnel activities, including hiring, onboarding, performance management, employee relations, coaching, and professional development.
- Assist with budget planning, resource allocation, workforce planning, and equipment utilization to support operational objectives and service delivery needs.
- Provide operational expertise, strategic recommendations, and technology-driven solutions to support division initiatives, improve efficiencies, and enhance service outcomes.
Benefits
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year
- 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
