Solar Service Technician

Comcast Resume • Pennsauken Township, NJ

1d • $31 - $51

About The Position

The Solar Service Technician assesses technical issues with solar systems, replaces faulty equipment, works with manufacturers to troubleshoot equipment, orders standard parts, and records and uploads findings in service software. The role acts as a technical specialist within its area and may serve as a team leader, but does not supervise. Applicants must have five years of solar installation and electrical expertise. The posting also lists 7–10 years of relevant work experience and a high school diploma or GED.

The position involves communicating with homeowners about service visits and findings, coordinating warranty claims and returned equipment, maintaining repair records, and keeping the company work truck stocked with tools and parts. Regular, consistent, and punctual attendance is required. The technician must be able to work nights and weekends, variable schedules, and overtime as necessary.

Requirements

• Five years of solar installation and electrical expertise.
• 7–10 years of relevant work experience.
• High school diploma or GED.
• Skills in customer service, solar energy, solar panels, and troubleshooting.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.

Responsibilities

• Assess and identify technical issues with solar equipment and implement troubleshooting protocols.
• Replace faulty equipment and commission it to the system.
• Notify homeowners of on-site arrival, explain service findings, and advise on next steps to resolve issues.
• Contact manufacturer technical support and troubleshoot equipment on-site.
• Order standard parts as needed.
• Initiate and reference claim numbers to troubleshoot issues and obtain warranty approval.
• Document service activities and maintain accurate maintenance and repair records.
• Assist with processing shipping labels for returned equipment.
• Inform managers when work is completed and provide necessary updates about system issues.
• Stock the company work truck with tools and parts needed for on-site work.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Perform other duties and responsibilities as assigned.
• Follow the company's Operating Principles, prioritize customer experience, learn and advocate for its technology and digital tools, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast offers benefits to eligible employees, with options and support intended to address physical, financial, and emotional well-being. Specific benefits are described in the company's compensation and benefits summary.
• Most non-sales positions are eligible for a bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED