Solar Operations Administrator

IGS Energy • Morganville, NJ

4d • $50,460 - $80,740

About The Position

The Solar Operations Administrator manages contract processing, customer scheduling, invoicing, and communication across departments. The role maintains project tracking and customer information in tools such as Trello, HubSpot, and SharePoint, and serves as the primary customer contact for scheduling and service interactions. It also supports administrative operations, vendor relationships, data integrity, lease-related jobs, and service-team record-keeping, and provides training on software and processes.

Requirements

• Bachelor’s degree in business administration, communications, or a related field, or equivalent experience.
• At least 3 years of experience in customer service, billing, project coordination, or office administration.
• Intermediate skills in Microsoft Excel, PowerPoint, Outlook, and Word.
• Authorized to work in the United States on a full-time basis; current or future sponsorship is not available.
• Drive for results and efficiency, with an interest in continuous improvement.
• Strong relationship-building and communication skills.
• Exceptional organizational and document-management skills with acute attention to detail.
• Ability to adapt, evolve, and thrive in a changing environment.
• Positive attitude, self-motivation, strong analytical skills, and a results-oriented approach.

Nice To Haves

• Knowledge of solar.

Responsibilities

• Process new contracts and coordinate with departments and individuals.
• Manage customer scheduling and update the field calendar.
• Handle invoicing and payment processes, including vendor invoices and credit card reconciliation.
• Monitor project statuses and update Trello.
• Serve as the main customer contact during scheduling and communicate crew arrival estimates.
• Update customer information in HubSpot and other databases.
• Perform administrative tasks such as answering calls, collecting packages, and ordering office supplies.
• Maintain relationships with vendors, accounts payable, billing, and IT support.
• Handle customer complaints and escalate them when necessary.
• Assist with printing marketing materials and tracking referrals.
• Maintain data integrity in Trello, HubSpot, SharePoint, and other systems.
• Manage lease-related jobs and communication with IGS Solar.
• Provide software and process training and create standard operating procedures.
• Assist the service team with agreements, billing, and record-keeping.

Benefits

• Medical coverage, free telehealth, dental and vision coverage, and employer health savings account contributions.
• Headspace and free mental healthcare visits for employees and dependents.
• Family-planning support through Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
• 401(k) plan with company match and financial wellbeing tools.
• Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and additional perks.
• Annual incentive plan based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level