Operations Administrator

TransTech Energy • Sisters, OR

1d • $75,000 - $85,000 • Hybrid

About The Position

The Operations Administrator supports ESI's Renewable Natural Gas (RNG) Operations & Maintenance (O&M) organization by providing administrative, contract management, billing, invoicing, and project coordination support across the company's growing portfolio of RNG facilities and service contracts. This role serves as a critical liaison between Operations, Finance, Customers, and Commercial teams to ensure contractual obligations are communicated, tracked, and administered accurately and efficiently. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment while maintaining a high degree of accuracy and professionalism.

Requirements

• 3+ years of experience in project coordination, contract administration, billing, invoicing, customer account management, or operations support.
• Experience managing customer contracts, purchase orders, invoicing, and related business documentation.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment.
• Proficiency with Microsoft Office Suite, particularly Excel, Word, Outlook, and Teams; experience with ERP, CRM, or accounting systems preferred.
• Strong attention to detail with a commitment to accuracy in contract, billing, and financial records management.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across Operations, Finance, and customer organizations.
• Strong problem-solving skills and the ability to work independently while supporting cross-functional teams.

Nice To Haves

• Associate's or Bachelor's degree in Business Administration, Accounting, Finance, Project Management, or a related field preferred; equivalent experience will be considered.
• Experience in the energy, renewable energy, engineering, construction, industrial services, or O&M industries is preferred.

Responsibilities

• Support the administration of O&M service agreements, customer contracts, amendments, renewals, purchase orders, and related commercial documentation.
• Serve as a primary administrative point of contact for customer contract-related communications and documentation requests.
• Track contract deliverables, billing milestones, renewal dates, notice periods, and customer reporting requirements to ensure compliance with contractual obligations.
• Review customer invoices for O&M services, ensuring accuracy, completeness, and adherence to contractual terms.
• Coordinate with Operations, Finance, and Project Management teams to verify billable activities, labor hours, materials, and reimbursable expenses.
• Monitor invoice status, assist with collections support activities, and help resolve customer billing inquiries or discrepancies in collaboration with Finance.
• Maintain accurate records of customer contracts, billing schedules, project documentation, and financial tracking information within company systems.
• Support tracking and documentation of environmental attributes, including Renewable Identification Numbers (RINs) and Low Carbon Fuel Standard (LCFS) credits, in coordination with Compliance and Finance.
• Assist in the preparation and distribution of customer reports, operational performance summaries, KPI dashboards, and contractual reporting deliverables.
• Coordinate internal resources to ensure customer requests, action items, and contractual commitments are communicated and completed in a timely manner.
• Support proposal development, contract transitions, and new O&M contract onboarding activities by organizing documentation, schedules, and project records.
• Work closely with the Director of O&M and site operations teams to maintain visibility of contract performance, customer expectations, and operational priorities.
• Assist with vendor and subcontractor documentation management, purchase order tracking, and related administrative functions supporting O&M operations.
• Maintain organized electronic and physical filing systems for contracts, correspondence, invoices, compliance records, and project-related documentation.
• Participate in continuous improvement initiatives focused on standardizing contract administration, billing processes, reporting tools, and operational workflows.
• Travel occasionally, up to 10%, to support customer meetings, operational reviews, training, and team collaboration.

Benefits

• Free HSA health plan or traditional PPO
• 401(k) with generous company match (Safe Harbor)
• Dental, vision, and optional coverage like accident & critical illness insurance
• HSA and FSA accounts to save on healthcare costs
• Company-paid Life, Long Term Disability, and AD&D insurance
• Confidential support for mental health, family matters, legal concerns, and more through our Employee Assistance Program
• Discounts on gyms, shopping & entertainment
• Health benefits kick in fast – first of the month after 30 days
• Unlimited Paid Time Off
• Paid Holidays
• Bereavement Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree