Solar Operations Administrator

Interstate Gas Supply • Morganville, NJ

3d

About The Position

The Solar Operations Administrator manages contract processing, customer scheduling, invoicing, and communication across departments. The role maintains project tracking in tools such as Trello and HubSpot, updates customer information, and serves as the primary customer contact during scheduling and service interactions. It also supports administrative operations, vendor relationships, data integrity, and training on software and processes.

The position assists the service team with agreements, billing, and record-keeping, and manages lease-related jobs and communications with IGS Solar. Applicants must be authorized to work in the United States on a full-time basis; current or future sponsorship is not available. The stated base salary range is $50,460 to $80,740, excluding incentive earnings. The role is eligible for an annual incentive plan based on company performance.

Requirements

• Bachelor's degree in business administration, communications, or a related field, or equivalent experience.
• At least 3 years of experience in customer service, billing, project coordination, or office administration.
• Intermediate skills in Microsoft Excel, PowerPoint, Outlook, and Word.
• Drive for results and efficiency, with a commitment to continuous improvement.
• Strong relationship-building and communication skills.
• Exceptional organizational and document-management skills, with close attention to detail.
• Ability to adapt, evolve, and thrive in a changing environment.
• Positive attitude, self-motivation, analytical skills, and a results-oriented approach.
• Authorization to work in the United States on a full-time basis; sponsorship is not available.

Nice To Haves

• Knowledge of solar.

Responsibilities

• Process new contracts and coordinate with departments and individuals.
• Manage customer scheduling and update the field calendar.
• Handle invoicing and payment processes.
• Monitor project statuses and update the project management tool, including Trello.
• Serve as the main point of contact for customers during scheduling and communicate crew arrival estimates.
• Update information in HubSpot and other databases.
• Perform administrative tasks, including answering calls, collecting packages, and ordering office supplies.
• Maintain relationships with vendors, accounts payable, billing, and IT support.
• Handle customer complaints and escalate them when necessary.
• Assist with printing marketing materials and track referrals.
• Manage vendor invoices and credit card reconciliation.
• Maintain data integrity in Trello, HubSpot, SharePoint, and other systems.
• Manage lease-related jobs and communication with IGS Solar.
• Provide software training and create standard operating procedures.
• Assist the service team with agreements, billing, and record-keeping.

Benefits

• Medical coverage, including free telehealth, dental and vision coverage, and employer health savings account contributions.
• Headspace support and free mental healthcare visits for employees and their dependents.
• Family and caregiver leave, plus fertility, adoption, and surrogacy services through Maven.
• 401(k) plan with company match and financial wellbeing tools.
• Paid time off, tuition reimbursement, paid leaves, an employee hardship fund, and additional perks.
• Annual incentive plan based on company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level