2nd Shift Soil Supervisor

Novo Building Products•Ravenna, OH

1d•Onsite

About The Position

NOVO Health Services is seeking a hands-on Soil Supervisor to lead daily soil-side operations, driving performance across safety, quality, productivity, and employee engagement. Working closely with the Shift Manager, this role is responsible for hiring, developing, and leading the soil team, enforcing company policies and standard operating procedures, managing the workstation piece-rate incentive program, and meeting production goals and delivery schedules while minimizing overtime and maintaining high quality standards. The ideal candidate is an organized, analytical, and motivating leader who builds strong teams, communicates openly at every level, and is comfortable with a flexible schedule driven by changing production demands.

Requirements

4-year college degree or the equivalent relevant experience
5–8 years of experience supervising others
Proven high level of organization and analytical aptitude, with strong problem-solving abilities
Strong interpersonal, communication, and motivational skills
Demonstrated basic proficiency in reading, writing, and math
Ability to track production and labor metrics using spreadsheets and other digital tools
Working knowledge of OSHA and workplace safety practices, with the ability to enforce company policies consistently

Nice To Haves

Supervisory experience in a manufacturing environment
1–3 years of prior healthcare linen industry experience
Experience developing or administering piece-rate or other employee incentive programs
Familiarity with TRSA industry standards and benchmarks

Responsibilities

Achieve production goals and delivery schedules while minimizing overtime and maintaining high quality standards
Support oversight of plant operations, including production, delivery, and maintenance, to keep the soil area aligned with overall plant priorities
Monitor key production and labor metrics using digital tools (e.g., spreadsheets) for streamlined reporting and analysis
Contribute to the development and implementation of improved production systems
Implement and monitor adherence to standard operating procedures to ensure consistency and efficiency
Ensure the facility operates within the approved budget
Maintain a thorough understanding of all production roles and responsibilities within the facility
Conduct interviews, hiring, onboarding, and ongoing development of team members in coordination with Human Resources
Perform annual performance appraisals for all direct reports, setting measurable goals and objectives
Provide ongoing, documented feedback to team members to support performance and development
Develop, cross-train, and mentor employees for advancement and promotion opportunities within the facility
Continuously evaluate and improve hiring and retention practices to reduce turnover, aiming to meet or exceed industry standards as reported by TRSA
Foster a positive employee relations environment through equitable treatment and open communication across all levels of staff
Manage all employee terminations in compliance with company policies and with HR involvement
Develop and implement standard piece rates for each workstation, forming the foundation of the employee incentive program
Ensure team members are regularly updated on performance levels and provided with coaching and support to meet expectations
Ensure compliance with OSHA and all safety regulations, leading initiatives that promote a culture of safety and support a goal of zero reportable accidents
Maintain full compliance with all federal, state, and local laws, as well as company policies
Administer and consistently enforce all company policies and procedures
Comply with all established quality and safety protocols
Ensure timely completion of all required plant training programs
Work collaboratively with Sales and Service teams to resolve customer issues promptly and effectively
Interact with customers as required and participate in linen start-ups as needed
Ensure seamless communication and coordination with the Shift Manager to support operational continuity
Complete additional tasks or special projects as assigned by the Shift Manager
Be available to take after-hours calls as needed
Perform other duties as assigned based on business and operational needs