Software Technician
About The Position
We’re looking to bring on a Software Technician to join our team. This is a great opportunity for someone early in their career who is looking to gain hands-on experience in software support and GIS-related work, while also being a strong fit for someone with more experience who enjoys working across a variety of technical functions. In this role, you’ll perform a range of Support and Services activities within the Software department, working both independently and as part of a team. You’ll be involved in day-to-day software support, configuration, testing, and data-related tasks while contributing to projects that support both internal teams and client needs.
Requirements
- General knowledge of how software applications and computer systems work.
- General understanding of Geographic Information Systems.
- Excellent oral and written communication skills that allow for information to be disseminated to all levels of employees.
- Ability to excel in a detail-oriented environment with a high level of accuracy.
- Ability to work in a team environment and establish/maintain effective work relationships.
- Ability to frequently communicate with co-workers and clients; must be able to exchange accurate information.
- Ability to be productive from either an office or remote working location.
- Must possess a valid driver license
Nice To Haves
- Experience in compiling formal written reports for external clients.
- Professional GIS experience in the utility sector is a plus.
- Experience with ArcGIS Server, ArcGIS Pro, ArcGIS Online, SQL Server is a plus.
- Professional experience with client interaction.
- Ability to get training and obtain a level of Esri certification, as directed by supervisor.
Responsibilities
- Assist with various Software related activities including, but not limited to support, testing, configuration, quality control, deployment, and data editing.
- Perform Geodatabase editing, querying and analysis tasks using Esri or GeoCurrent software tools.
- Assist with the installation and configuration of Esri, GeoCurrent, and third-party software applications.
- Provide client technical support for GeoCurrent and Esri software products.
- Track daily activity and provide updates to supervisor.
- Comply with all safety policies and procedures. Report all unsafe activities to supervisor and/or Human Resources.
- Perform other approved duties as assigned by supervisor and department management.
Benefits
- Compensation: $22.00 to $26.00 per hour depending on your skills and years of experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
