Software Systems Quality Engineer (Compliance)

RTX•Tewksbury, MA

2d•$57,200 - $108,800•Onsite

About The Position

The Software Systems Quality Engineer (Compliance) supports Land & Air Defense Systems (LADS) within RTX’s Quality & Mission Assurance organization. The role performs classified work in secure labs and unclassified work in dedicated workspaces, collaborating with software, systems, integration and test, safety, program quality, and hardware quality teams. Activities are performed onsite during the workweek, primarily at the Tewksbury, Massachusetts site, with monthly test witnessing in Andover, possible annual test witnessing in Pelham, New Hampshire, and periodic collaborative visits to Marlborough, Massachusetts. The position ensures digital products comply with contractual requirements and helps maintain the integrity of technical data packages. Work includes reviewing document deliverables, command media, software release packages, software requirements changes, defects, code-review pulls, media, and test artifacts. The engineer also participates in peer reviews, control boards, metrics tracking, test witnessing, and audits. The role includes independent lifecycle evaluations and risk assessments, root-cause analysis and corrective actions, and guidance to leadership and peers while supporting modern software quality practices and increased adoption of Agile and DevSecOps. The role supports LADS programs including Global Patriot, Ghost-Eye/Lower Tier Air & Missile Defense, National Advanced Surface-to-Air Missile, Multi-Function Radio Frequency Sensor, Enduring Indirect Fire Protection Capability, Stinger, Next Generation Short-Range Interceptor, TOW, Javelin, Excalibur, and Counter Unmanned Aerial systems. An active and existing DoD Secret clearance is required after day one, and U.S. citizenship is required for security-clearance eligibility.

Requirements

Ability to obtain and maintain a U.S. government-issued security clearance; U.S. citizenship is required.
An active and existing DoD Secret clearance is required after day one.
Typically requires a bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM).

Nice To Haves

Experience in a quality or technical role applying Agile practices, including Scrum teams, sprints or increments, stories or points, backlogs or burndown, and continuous integration/delivery.
Experience with testing activities, including execution witnessing, test locations, plans, procedures, requirements traceability, and reports.
Knowledge of requirements verification, software and systems specifications, functionality, performance, statements of work, and contracts.
Knowledge of software lifecycle processes, requirements decomposition, code reviews, functions, features, builds, and configuration management.
Experience with defect quantification and tracking, including severity, priority, age, resolution, effort, impact, and implementation.
Experience with release delivery management, checklists, labels, versions, licenses, repositories, software executables, release notes, security bulletins, training manuals, and user guides.
Experience defining, developing, monitoring, measuring, and reporting metrics using dashboards and tools such as Business Insight reports, Jira reports, and Excel tables.
Experience identifying process root causes and implementing corrective actions.
Education, training, or certifications in quality, software engineering, systems engineering, Agile, cyber/information assurance, or project management.
Ability to create and present PowerPoint briefings to senior management.
Knowledge of quality standards such as AS9115, AS9100, or ISO 9001.
Knowledge of Quality Management Systems and/or standard operating procedures.
Experience with compliance evaluation, validation, auditing, and corrective actions.
Knowledge of maintenance processes, patches, upgrades, installation, backups, recovery, and synchronization.
Experience leading or coordinating projects, including planning, prioritization, execution, and escalation.
Interest in leading cross-functional initiatives and collaborating with business and technical stakeholders.
Interest or experience with DevSecOps toolchains such as Confluence, Azure DevOps Server, Jenkins, GitHub, and Coverity.
Interest or experience with integrated development environments, modeling, and databases or tools such as ClearCase, DOORS, RQM, Cameo, Rhapsody, Oracle, and SAP.
Interest or experience maintaining computer networks and ensuring reliable, secure, and efficient communication between devices and systems.
Knowledge of physical and virtual networks, LANs, WANs, and cloud-based infrastructures.
Experience installing or verifying routers, switches, firewalls, and VPNs; monitoring performance; and identifying bottlenecks.
Knowledge of protocols and technologies including OSI, TCP, IP, IPsec, TLS, DHCP, SNMP, FC, SCSI, DNS, IDS, and SIEM.
Interest or experience integrating security, systems, software, hardware, connectivity, tools, and equipment.
Interest or experience with devices, applications, servers, virtual machines, networks, and storage.

Responsibilities

Review document deliverables, command media, software release packages, software requirements changes, software and system defects, code-review pulls, media, and test artifacts.
Participate in software and systems peer reviews, control boards, metrics tracking, test witnessing, and audits.
Ensure digital products adhere to contractual requirements and review and approve inputs and outputs to and from partner organizations.
Ensure the integrity of technical data packages and identify, collect, and measure software quality attributes, metrics, and data.
Perform independent evaluations and risk assessments across the lifecycle.
Facilitate root-cause analysis and corrective actions.
Interact with customers, product development personnel, and test personnel; provide guidance to senior leadership, team members, and peers.
Support modern software development and quality practices, including increasing adoption of Agile and DevSecOps methodologies.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Annual short-term and/or long-term incentive compensation programs may be available, depending on position level and collective-bargaining coverage.