Quality Systems and Compliance Engineer

Foxconn WI•Mount Pleasant, WI

About The Position

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Quality Systems and Compliance Engineer to coordinate campus-wide Quality Management System compliance and support internal audits, corrective actions, and ongoing audit readiness. The role is part of the Training and Development Department in a manufacturing environment and supports consistent QMS implementation across facilities, as well as the department’s other needs. The engineer develops risk-based audit programs, oversees CAPA governance and effectiveness verification, and supports management review. The position also maintains QMS tools and records, coordinates external audit readiness, analyzes quality and compliance data, guides process owners, and leads improvements to reduce recurring findings and standardize campus practices.

Requirements

  • Three or more years of quality systems, quality engineering, compliance, internal auditing, CAPA, manufacturing quality, or related experience.
  • Strong knowledge of Quality Management Systems, internal auditing, CAPA, root-cause analysis, corrective action, risk-based thinking, and effectiveness verification.
  • Working knowledge of applicable ISO-based, customer, and manufacturing quality requirements.
  • Ability to conduct objective audits, gather evidence, interview personnel, identify system gaps, and write clear findings and reports.
  • Strong facilitation and problem-solving skills using structured methods such as 5 Why, fishbone analysis, fault-tree thinking, or similar tools.
  • Ability to analyze data and identify recurring, cross-functional, or systemic patterns rather than treating each event independently.
  • Strong technical writing, procedure development, presentation, project-management, and organizational skills.
  • Ability to challenge incomplete actions constructively and maintain independence while partnering effectively with process owners and leadership.
  • Proficiency with Microsoft Office, audit or CAPA systems, dashboards, spreadsheets, and controlled-document platforms.
  • Ability to manage multiple audits, corrective actions, deadlines, and escalations in a fast-paced manufacturing environment.

Nice To Haves

  • Bachelor's degree in Quality, Engineering, Manufacturing, Operations, Business, Science, or a related discipline; equivalent relevant experience may be considered.
  • Experience supporting customer, certification-body, or regulatory audits.
  • Formal internal-auditor or lead-auditor training is strongly preferred.
  • ASQ, ISO auditor, Six Sigma, quality engineering, or related certification is a plus.

Responsibilities

  • Maintain and improve assigned QMS procedures, forms, checklists, audit tools, CAPA methods, governance controls, compliance calendars, and implementation standards aligned with company, customer, certification, and regulatory requirements.
  • Develop the risk-based annual audit program across campus processes, buildings, shifts, products, and system elements.
  • Plan, conduct, document, and follow up on process, system, layered, and compliance audits; coordinate scope, schedules, auditors, evidence, meetings, reports, and action deadlines.
  • Administer centralized CAPA and audit-action tracking from ownership and containment through root cause, correction, verification, effectiveness, and closure.
  • Facilitate structured investigations for systemic, cross-functional, repeated, or high-risk issues.
  • Review corrective actions for adequacy, cause alignment, risk reduction, and sustainability.
  • Verify effectiveness through audits, data, observation, sampling, recurrence analysis, or other objective evidence before closure.
  • Coordinate customer, certification, regulatory, and corporate audit readiness, evidence, logistics, responses, and finding closure.
  • Analyze internal and external findings, customer concerns, ESD, calibration, document control, training, production quality, and other data for system weaknesses.
  • Prepare management-review inputs and dashboards covering audit performance, repeat findings, CAPA aging, overdue actions, risk, and improvement priorities.
  • Support compliance readiness for new buildings, lines, processes, transfers, and significant changes.
  • Guide process owners on procedures, evidence, corrective action, and audit readiness while preserving their operational ownership.
  • Provide internal-auditor, CAPA, root-cause, and quality-system awareness training as assigned.
  • Maintain complete, accurate, controlled records for audits, CAPAs, management review, compliance assessments, and effectiveness verification.
  • Lead improvements that reduce recurring findings, simplify evidence collection, improve action closure, and standardize campus practices.
  • Define coordinator checklists, sampling instructions, and evidence expectations; review coordinator reports, confirm findings, initiate CAPAs when warranted, and direct follow-up and effectiveness checks.
  • Maintain objective review of compliance-team work.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance coverage.
  • Basic life insurance and short-term disability coverage provided by the employer.
  • Supplemental life insurance and long-term disability coverage options.
  • 401K with employer contribution.
  • Personal, vacation, and holiday paid time off for full-time employees.
  • Onsite Aurora Health & Wellness Center available for all employees.
  • Employees are encouraged to learn and grow their careers in smart manufacturing.
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