Software Solutions Product Manager

HP • Vancouver, WA

1d • $105,050 - $161,800 • Onsite

About The Position

This role is responsible for defining, delivering, and scaling customer-centric software solutions within a global ecosystem. The Product Manager owns the product strategy, customer experience, and lifecycle performance, ensuring solutions solve real customer problems, drive adoption, and deliver measurable business outcomes.

Requirements

• Bachelor’s or advanced degree in Business, Engineering, Design, or related field, or equivalent experience
• 7–10 years of experience in software product management or related roles
• Proven track record delivering customer-centric software products in global, cross-functional environments
• Experience working within SAFe Agile processes and cross-functional product delivery teams
• Product strategy and roadmap development
• Customer research, segmentation, and journey design
• Software product lifecycle management
• Data-driven decision making and analytics
• Go-to-market strategy for software products
• Cross-functional leadership and stakeholder alignment
• SAFe Agile processes and product delivery
• Customer experience optimization and retention strategies
• Strong customer-first mindset with product intuition
• Strategic thinker with execution discipline
• Clear communicator and storyteller
• Results-driven with end-to-end ownership
• High learning agility and adaptability

Responsibilities

• Own product strategy and vision: Define and evolve the product vision, strategy, and roadmap for software solutions, grounded in deep customer insights, market trends, and business priorities.
• Champion the customer experience: Lead customer discovery, segmentation, and journey mapping to ensure solutions are intuitive, valuable, and aligned to real user needs across segments and use cases.
• Drive software product lifecycle: Own end-to-end lifecycle from concept through launch, adoption, and optimization; continuously refine the product based on usage data, feedback, and evolving customer needs.
• Lead customer-centric go-to-market: Translate product value into clear positioning, messaging, and use cases; partner with cross-functional teams to deliver launches that resonate with target customers and drive engagement.
• Define and track product success: Establish KPIs tied to customer adoption, engagement, retention, and satisfaction; implement mechanisms to monitor performance and inform product decisions.
• Deliver data-driven improvements: Lead closed-loop analysis of product usage, customer feedback, and business performance; prioritize and execute improvements that increase value realization and growth.
• Collaborate across the ecosystem: Partner closely with engineering, design, marketing, sales, and partners to deliver cohesive, high-quality software experiences across devices, platforms, and channels.
• Enable customer-facing teams: Equip sales and support teams with clear product narratives, use cases, and training to effectively communicate value and improve customer outcomes.
• Support strategic customer and partner engagement: Engage with key customers and partners to validate solutions, gather insights, and identify opportunities to expand adoption and deepen relationships.
• Lead with influence and ownership: Drive complex, cross-functional initiatives with strong accountability; mentor team members and influence stakeholders to align on customer-first, product-led decisions.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior