Software & Solution Delivery Engineer

Dover Corporation
$50,000 - $55,000Hybrid

About The Position

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand. We offer the most complete range of market-leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier. In this role you’ll be in charge of providing a high level of expertise and technical delivery support to the Sales and Service teams as well as to the company’s customers in Italy, installing and configuring custom Software Solutions. You’ll have an opportunity to deliver high value integrated solutions to our customers and contribute to the company´s projects for the development of our Software Solutions.

Requirements

  • Degree educated with knowledge of Software Applications and/or Industrial Control within a Technical Services department.
  • 4+ years’ experience in Project Management.
  • Microsoft Windows Workflow Foundation, SQL databases, communication with PLC systems, industrial networks, Windows OS.
  • High level of English.
  • Availability to travel on a regular basis.

Nice To Haves

  • Good to have some understanding of .NET Framework, ODBC, and industrial communication protocols (e.g., OPC, PLC networks).
  • Familiarity with industrial automation and SCADA control systems is desirable.
  • Self-driven with the will to learn, proactive, team player.
  • Strong communication skills, analytical, critical thinking and problem-solving skills.

Responsibilities

  • Work on assigned customers projects, prioritizing effort based on maximizing total impact on productivity and efficiency of the deals, leveraging on existing “global and region known solutions”.
  • Reach customers’ requirements proposing appropriate technical solutions, designing and implementing systems successfully on the field, documenting solutions, recording technical/commercial aspects and supporting systems during the installation phase.
  • Monitor the whole project stages, be agile, and able to alerts if delays or concerns are raised achieving a deal or during project closure.
  • Support the Sales & Technical team to meet the company sales targets.
  • Provide a high level of expertise and technical support, including project and application engineering to Sales colleagues.
  • Ensure customer satisfaction through high quality delivery and project management.

Benefits

  • Company car provided.
  • Eligibility for an annual bonus of 8.33%, calculated based on the company’s financial performance and personal goals.
  • A corporate credit card.
  • Electronic meal vouchers (€10.00 net per day worked).
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