Serve as Software Security Analyst and developer overseeing/managing the scanning for and resolution of application security vulnerabilities, as needed, while also performing Operation and Maintenance (O&M) software development activities. Work with the team and IRS personnel to ensure that application vulnerabilities are resolved prior to any software release and create plan of action and milestones for vulnerabilities that will not be resolved until a later release. Must understand a large call center environment and the impact on agents processing customers issues and work to improve the agent experience. Strong communication skills to interface with IRS personnel and express complex concepts into manageable actions. Schedule/host developer technical meetings, address issues/propose solutions, provide technical advice, optimize processes, develop work proposals for review/approval, keep Project Manager/Task Lead informed, and develop software code changes/code updates as a productive member of the software development team.
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Job Type
Full-time
Career Level
Senior