About The Position

At Apple, we strive to make great products that empower people and improve their lives. We believe Generative AI has the potential to unlock new experiences that were never possible before, and are looking for talented software engineers to realize that mission by expanding the capabilities of Apple products and platforms. We are looking for a proficient, observational, and analytical engineer to screen incoming issues and implement tooling to support our engineering team and help scale a rapidly growing team. In this role, you’ll be a key contributor during all stages of software development. This is an opportunity to work in an extremely talented team. Learning and building of skill-sets is highly encouraged. This role has the opportunity to grow in many directions.

Requirements

  • Passionate and inquisitive, and seek to solve everyday problems in innovative ways (e.g. process efficiency and automation).
  • Passion for debugging and problem solving.
  • Strong software engineering and development life cycle knowledge.
  • Advanced experience with version control systems, specifically git.
  • Experience in programming or scripting (ie. Bash, Shell or Python).
  • Comfortable with rapid development cycles.
  • Ability to handle multiple tasks and prioritize work accordingly.
  • Excellent communication skills.
  • Track record of being proactive, self-motivated, detail-oriented, and well organized.
  • Basic understanding of macOS and iOS.

Nice To Haves

  • Experience with Xcode and Apple internal development practices.

Responsibilities

  • Review and triage incoming bugs, analyze logs and help determine priority of issues.
  • Identify potential trends in incoming bugs and escalate to cross-functional team members.
  • Integrate our software with the broader operating system.
  • Support developers for triage and analysis of issues.
  • Work with others to complete analysis, evaluations and design alternatives and to implement process improvements.
  • Collaborate on tools that support and automate processes for screening issues in our software.
  • Maintain branching for software repositories.
  • Maintain documentation of features for team.
  • Monitor communications in screening chat rooms.
  • Run reviews for development teams to keep issues moving through our system.
  • Escalate appropriately issues found in screening to development engineers.
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