Software Sales Development Representative - Troy, Michigan (Hybrid)

Cargobase • Troy, MI

11h • Hybrid

About The Position

Cargobase is hiring a SaaS Sales Development Representative to drive top-of-funnel performance by identifying, engaging, and qualifying new prospects and building a predictable, high-quality sales pipeline. The role is at the beginning of the sales cycle: assessing customer fit, communicating Cargobase’s value proposition, and passing well-qualified opportunities to Account Executives. As an initial point of contact, the representative also represents Cargobase in the market and contributes to brand strength, pipeline growth, and revenue impact.

The position involves disciplined outreach, sound qualification judgment, and consistent CRM hygiene. The representative owns initial pipeline qualification, supports accurate forecasting and reporting, and works toward monthly and quarterly targets for qualified opportunities.

Requirements

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field; fresh graduates are welcome.
• Strong written and verbal communication skills.
• Organised, self-motivated, and comfortable managing a high volume of outreach.
• Genuine curiosity about logistics, technology, or enterprise sales.
• Comfort working in a fast-paced, multicultural, and data-driven environment.

Nice To Haves

• Familiarity with CRM tools or outreach platforms.

Responsibilities

• Identify, source, and qualify prospects across target industries and geographies.
• Conduct structured outreach through email, phone, and social channels to generate a predictable flow of high-quality leads.
• Assess customer fit using defined qualification criteria, including use case, urgency, and business pain.
• Advance only qualified leads into the sales pipeline.
• Manage initial pipeline qualification stages and ensure opportunity creation is clear, accurate, and consistent.
• Maintain complete and up-to-date CRM records for lead activities.
• Identify prospect pain points and communicate Cargobase’s high-level value proposition.
• Connect prospect needs with core platform capabilities during early conversations.
• Set accurate expectations to avoid misalignment in later sales stages.
• Forecast lead volumes, qualification rates, and conversion metrics accurately.
• Track outreach activities in the CRM and maintain data hygiene for Sales Leadership visibility.
• Meet or exceed monthly and quarterly targets for qualified opportunities.

Benefits

• Competitive base salary plus uncapped performance bonuses.
• 21 days of annual leave plus all national public holidays.
• Additional Years of Service Leave.
• 401(k) plan with employer matching.
• Comprehensive medical, dental, and vision insurance.
• Flexible wellness benefit for gym memberships and more.
• Opportunity to work in a fast-growing global technology company with strong career growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level