Software Quality Engineer

Quavo Fraud & Disputes

About The Position

As a Software QA Engineer at Quavo, you will help ensure the quality, reliability, and performance of products throughout the development lifecycle. The role involves testing beyond defined Acceptance Criteria, thinking from the end-user perspective, identifying issues early—including during requirements development—and improving testing and software delivery practices. You will work with cross-functional teams across Product, Infrastructure, Onboarding, Services, and Client Experience, participate in Agile ceremonies, support compliance with industry regulations, and contribute knowledge to Confluence. Over time, you will become a subject-matter expert on Quavo products and support release readiness, customer issue resolution, and client guidance. This role is not eligible for sponsorship. Applicants must be legally authorized to work in the United States without employer visa sponsorship, now or in the future.

Requirements

Bachelor’s degree in computer science or a related field, or equivalent industry experience with a proven exemplary track record.
Quality or Testing Certification.
Strong organizational skills.
Technical aptitude, ability to learn quickly and problem-solve, and a self-driven approach.
Meticulous attention to detail.
Ability to work well on a team in a fast-paced, deadline-driven environment.
Excellent written and verbal communication skills; willingness to ask questions and communicate with tact.
Ability to think outside the box.
Thorough and innovative approach.

Nice To Haves

Experience in test automation, scripting, and software development.
Experience in the Fintech industry.
Experience using Confluence, SharePoint, PEGA, and JIRA.

Responsibilities

Develop and execute thorough test plans that exceed defined Acceptance Criteria.
Ensure product quality in functionality, reliability, performance, user experience, and other areas.
Actively participate in sprint ceremonies, including daily standups, refinement, pointing, and retrospectives.
Generate creative product-testing ideas and think like an end-user.
Test throughout the entire development lifecycle, including identifying bugs in requirements.
Adhere to quality and industry regulatory requirements and ensure ongoing compliance.
Monitor and report project status to help drive release readiness.
Continuously improve software quality and the efficiency and effectiveness of testing.
Contribute regularly to Confluence to support knowledge sharing and collaboration.
Work toward goals and deadlines, asking for help early when needed.
Collaborate with Quality Assurance, Infrastructure, Onboarding, Services, Product, and Client Experience teams to drive quality.
Investigate customer complaints and product issues.
Become a subject-matter expert on Quavo products and develop in-depth knowledge to partner with and guide clients.