software quality assurance analyst- ST; Nashville TN
About The Position
From the beginning, Starbucks set out to be a different kind of company—one that celebrates coffee, connection, and community. We are known for developing extraordinary partners who are passionate about quality and guided by service to others. As a Software Quality Assurance Analyst you will support the delivery of high-quality software solutions by applying QA practices and contributing across the software development lifecycle. You’ll collaborate with both business and technology teams to design, execute, and continuously improve testing processes, ensuring systems meet organizational and user expectations.
Requirements
- 3+ years of experience in software application development and testing
- Coursework in Computer Science, Information Systems, Informatics, or equivalent experience
- Strong analytical, problem-solving, and organizational skills
- Knowledge of software development lifecycle (SDLC) and testing methodologies
- Experience with test planning, test case design, and defect tracking tools
- Familiarity with cloud technologies (SaaS, PaaS, IaaS) and system architecture concepts
- Understanding of relational databases and test automation concepts
- Ability to work collaboratively in a fast-paced, dynamic environment
Responsibilities
- Execute and manage testing activities – Create and execute test cases, document results, and log defects while ensuring traceability and accuracy across testing efforts.
- Support quality assurance processes – Participate in requirements and design reviews, develop test scripts, and contribute to structured QA processes and standards.
- Collaborate across teams – Partner with developers, analysts, and business stakeholders to support test planning, execution, and defect resolution throughout the SDLC.
- Drive quality and continuous improvement – Recommend enhancements to QA practices and support testing activities across projects and production support efforts.
- Analyze systems and issues – Perform system and problem analysis for applications, ensuring functionality, performance, and reliability meet expectations.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
