Software Quality Assurance Analyst

NinthBrain•Frankenmuth, MI

4d•Remote

About The Position

This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. Join Our Team as a QA Software Analyst at Ninth Brain! Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience. As a QA Software Analyst, you will: Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards. Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance. Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security. Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences. Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform. If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
2-4 years of experience in software testing or quality assurance
6 + months of experience working remotely
Strong knowledge or QA methodologies and testing types
Experience gathering requirements from stakeholders to define clear testing objectives
Proficiency in debugging techniques to troubleshooting issues effectively
Familiarity with Agile methodologies
Experience with testing in the .NET framework
Understanding of DevOps practices and their role in the software development lifecycle
Detail-oriented with a passion for improving product quality
Strong problem-solving skills and a collaborative mindset
Excellent analytical and communication skills
Ability to work effectively in a fast-paced, team-oriented environment
Self-motivated, results-driven, and able to perform well under pressure

Nice To Haves

Certified Software Tester or Quality Engineer Certificate
Proficiency with Jira Platform
Experience in the EMS Industry
Experience with API testing tool (e.g. Postman, Hoppscotch)
Hands-on experience with test automation tool (e.g. Playwright)

Responsibilities

Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
Identify, document, track software defects, and work with the development team to troubleshoot and resolve issues promptly.
Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
Ensure that the final product aligns with client expectations and enhances overall user experience.

Benefits

Competitive salary $60,000- $68,000
Medical, dental, and vision coverage
401(k) retirement plan with company matching
Parental Leave
Disability Insurance
Group and Voluntary Life Insurance
A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
Monthly stipend to offset phone and internet services for working remotely
Work from the comfort of your home office
Fun in-person company quarterly outings