Software QA Specialist II

OpenEye • Liberty Lake, WA

13d • $22 - $28 • Hybrid

About The Position

Join OpenEye's Quality Engineering organization as a Software QA Specialist II, helping ensure the quality, reliability, and usability of its cloud video, AI analytics, and hardware-integrated solutions. The role partners with Product Management, Engineering, Technical Support, and Quality colleagues to validate customer-facing functionality, identify product risks, and improve quality throughout the software development lifecycle.

The successful candidate brings strong manual testing expertise, growing technical capabilities, a deep understanding of product behavior, and the ability to contribute to test planning, investigation, and continuous quality improvement. The position is based at OpenEye's Liberty Lake, Washington headquarters. Employees work in the office four days per week.

Requirements

• High school diploma or GED.
• At least 2 years of software quality assurance, software testing, or related experience in an Agile environment.
• Strong understanding of software testing methodologies, test design, defect management, risk-based testing, and root cause investigation.
• Experience creating and executing test plans, test cases, exploratory tests, and regression test suites.
• Hands-on experience with API testing using Postman, Swagger, or similar platforms.
• Working knowledge of SQL and database validation techniques.
• Experience analyzing application logs and troubleshooting complex software issues.
• Experience executing, maintaining, or contributing to automated test suites, with a strong understanding of test automation concepts and practices.
• Familiarity with web applications, cloud platforms, client/server architectures, and hardware-integrated systems.
• Experience using Jira, TestRail, Azure DevOps, or similar Agile, quality, and defect management tools.
• Strong analytical, troubleshooting, communication, and collaboration skills, with a passion for delivering high-quality customer experiences.
• Continuous learning mindset and interest in expanding technical, automation, and quality engineering capabilities.
• Ability to work on site at the Liberty Lake, Washington headquarters.

Nice To Haves

• Exposure to AI-assisted testing tools and modern quality engineering practices.

Responsibilities

• Collaborate with Product Managers, Software Engineers, and stakeholders throughout Agile development cycles to build quality into products from planning through release.
• Review requirements, user stories, and acceptance criteria to identify quality risks and develop test coverage strategies.
• Create, maintain, and execute test plans, test cases, exploratory tests, and regression suites across cloud, web, firmware, hardware, and integrated platform solutions.
• Validate product functionality, usability, reliability, APIs, integrations, and customer workflows.
• Investigate, document, reproduce, and verify defects through resolution, including analyzing customer-reported issues and collecting diagnostic data.
• Execute and maintain automated test suites, analyze results, and collaborate with Software Engineers in Test to expand automated coverage.
• Perform API testing, database validation, log analysis, and technical troubleshooting to support feature validation and root cause investigation.
• Use automation tools, AI-assisted testing solutions, and modern quality engineering practices to improve testing efficiency, coverage, and effectiveness.
• Participate in sprint planning, backlog refinement, reviews, retrospectives, and release readiness activities, providing a quality-focused perspective.
• Contribute to continuous improvement initiatives, mentor junior team members, and share product, testing, and technical knowledge across the organization.
• Perform all other duties as assigned.

Benefits

• Annual discretionary bonus.
• Discounted company stock purchase opportunity.
• Medical, dental, vision, and prescription benefits starting on the first day, with a medical plan subsidy and health savings account option with company contribution.
• Up to $5,000 annual company match for 401(k).
• Company-paid short-term and long-term disability, AD&D, and life insurance.
• Lifestyle Spending Account for well-being expenses.
• Paid maternity and parental leave.
• Pet insurance.
• Free annual Care.com membership.
• Free Headspace app access for the employee and up to five friends or family members.
• 15 days of paid vacation accrued per year, increasing after year three.
• Paid sick/wellness time accrued at one hour for every 35 hours worked, except where local laws provide more.
• Nine paid holidays per year.
• Educational Assistance Program covering non-degree support and undergraduate and graduate degrees.
• Employee Equipment Program providing a free Alarm.com system for the employee's home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED