Senior Software QA Specialist

OpenEye•Liberty Lake, WA

13d•$25 - $30•Hybrid

About The Position

OpenEye is seeking a Senior Software QA Specialist to join its Quality Engineering organization. This technical quality leader will drive product quality, mentor team members, and support successful delivery of cloud video, AI analytics, and hardware-integrated solutions. The role partners with Product Management, Engineering, Technical Support, and Quality colleagues to define testing strategies, assess quality risks, validate customer workflows, and improve quality throughout the software development lifecycle. The specialist will lead quality efforts across major initiatives and workstreams involving cloud, web, firmware, hardware, AI analytics, and integrated platforms. The position combines advanced software testing and product knowledge with leadership and technical validation work, including API testing, database validation, log analysis, troubleshooting, and collaboration on test automation. The role is based at OpenEye's Liberty Lake, Washington headquarters and requires working onsite; employees work from the office four days per week. The listed base pay is $25–$30 per hour, and the position is eligible for an annual discretionary bonus.

Requirements

High school diploma or GED required.
At least 8 years of software quality assurance, software testing, or related experience in Agile development environments.
Strong understanding of software testing methodologies, test strategy development, risk-based testing, defect management, and root cause investigation.
Experience leading testing efforts for complex software, cloud, firmware, hardware, or integrated platform solutions.
Advanced experience developing test strategy and executing test plans and cases, including exploratory, regression, and integration testing and end-to-end validation.
Demonstrated ability to assess quality risks, prioritize testing, and drive quality initiatives across multiple concurrent projects.
Hands-on API testing experience using tools such as Postman, Swagger, or similar technologies.
Working knowledge of SQL and database validation techniques.
Experience analyzing application logs and troubleshooting complex software and system-level issues.
Experience executing, maintaining, and expanding automated test suites, with a strong understanding of automated testing concepts and quality engineering practices.
Familiarity with AI-assisted testing tools and modern quality engineering approaches.
Experience with Jira, TestRail, Azure DevOps, or similar Agile, quality, and defect-management platforms.
Familiarity with web applications, cloud platforms, client/server architectures, networking fundamentals, and hardware-integrated systems.
Working knowledge of Windows, Linux, and mobile operating systems.
Strong analytical, troubleshooting, communication, collaboration, leadership, and mentoring skills.
Ability to influence quality outcomes across teams and balance customer experience, product quality, and delivery objectives.
Continuous learning mindset and interest in developing technical, automation, and quality engineering capabilities.
Ability to work onsite at the Liberty Lake, Washington headquarters.

Responsibilities

Lead quality efforts for complex features, releases, and cross-functional initiatives involving cloud, web, firmware, hardware, AI analytics, and integrated platform solutions.
Partner with Product Managers, Software Engineers, Technical Support, and stakeholders to identify quality risks, define validation strategies, and validate customer requirements.
Review requirements, user stories, architecture changes, and acceptance criteria to develop comprehensive test strategies and risk-based testing approaches.
Create, maintain, and execute test plans, test cases, exploratory tests, regression suites, integration tests, and end-to-end customer workflow validations.
Validate product functionality, usability, reliability, system integrations, APIs, and customer-facing workflows across software and hardware-connected solutions.
Coordinate testing across multiple workstreams and validation activities to support release readiness and product quality objectives.
Investigate, document, reproduce, and verify defects through resolution, including complex customer-reported issues requiring troubleshooting and root cause analysis.
Perform API testing, database validation, log analysis, configuration validation, and system-level troubleshooting.
Execute, maintain, and enhance automated test suites, collaborating with Software Engineers in Test to improve automation coverage and testing effectiveness.
Analyze automated test results, investigate failures, identify product risks, and help drive corrective actions that improve release confidence.
Use automation tools, AI-assisted testing solutions, and modern quality engineering practices to improve testing efficiency, coverage, and defect detection.
Mentor Software QA Specialists and guide testing methodologies, product knowledge, technical validation, and quality practices.
Participate in sprint planning, backlog refinement, reviews, retrospectives, release readiness, and quality sign-off processes.
Collaborate with cross-functional teams to improve product quality, customer outcomes, testing effectiveness, and engineering excellence.
Drive continuous improvement initiatives that strengthen team capabilities, quality processes, automation adoption, and operational efficiency.
Perform other duties as assigned.

Benefits

Annual discretionary bonus eligibility.
Ability to purchase company stock at a discounted rate.
Medical, dental, vision, and prescription benefits starting on day one; medical plan subsidy and health savings account option with company contribution.
Up to $5,000 annual company match for 401(k).
Company-paid short-term and long-term disability, AD&D, and life insurance.
Paid maternity and paternity leave.
15 days of paid vacation accrued per year, increasing after year three.
Paid sick/wellness time accrued at one hour per 35 hours worked, except where local laws are more generous.
Nine paid holidays per year.
Educational Assistance Program covering non-degree support and undergraduate and graduate degrees.
Employee Equipment Program providing a free Alarm.com system for the employee's home.
Casual dress and a collaborative, fun, creative culture.