Software Product Manager

Chamberlain Group•Oak Brook, IL

2d•$102,600 - $193,425

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain®, are found in over 51 million homes, and more than 14 million people rely on the myQ® app daily. Chamberlain Group also includes Systems, LLC, a leading manufacturer of loading dock equipment for over 60 years, and Controlled Products Systems Group, a leading wholesale distributor of access control equipment in the U.S. Follow us on LinkedIn and Instagram.

Requirements

Bachelor's degree in business, Marketing, Computer Science, Engineering or 3+ years in Product Management, Engineering, or in a Product Owner role

Responsibilities

Own the roadmap and success metrics for an assigned feature area; translate team and business objectives into a prioritized, clearly reasoned backlog with explicit tradeoffs documented.
Analyze product and user behavior data to identify conversion opportunities, retention risks, and feature performance gaps; translate findings into prioritized recommendations that inform roadmap and sprint decisions.
Deliver flawless user experiences across all customer, partner, and dealer facing products.
Support achievement of full P&L objectives for the business unit, understand the financial model for owned features, including revenue and cost implications of product decisions.
Function as the product lead for initiatives; establish alignment across Engineering, Design, Data, Marketing, Sales, and CX without formal authority.
Drive end-to-end delivery accountability for product initiatives from discovery through commercialization, including voice of customer research, requirements definition, launch readiness, and post-launch optimization.
Establish and monitor KPIs, OKRs, and financial performance targets for owned product areas; proactively identify and escalate risks to ARR, subscriber acquisition, or retention goals with recommended mitigations.
Develop deep domain expertise in assigned product areas; proactively synthesize market trends, competitive signals, and user research into actionable recommendations for the team and direct stakeholders.
Identify systemic gaps or inefficiencies in product processes, tooling, or team capability; develop and socialize recommendations that improve PM org effectiveness at scale.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.